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Individuals in Operational Risk establish and manage operational risk policies, propose strategies, and governance processes designed to minimize losses from inadequate controls, fraud, and potential bankruptcy. This includes supervision over technology operational risk, cyber risk, and fraud risk. These individuals are also responsible for the development of tools and infrastructure that support fraud monitoring and prevention, using advanced analytical and statistical skills to identify policy gaps and recommend changes to current policies. This role is crucial to the company as it fortifies against potential operational risks, thereby protecting the company's financial stability and reputation, and contributing towards the overall business resilience and success. This is a key position on the ORM - Data Risk team in the Center of Excellence. This team supports engagements with other ORM organizations as part of our hub and spoke model, performs oversight work of enterprise data policy, governance and execution and provides support of additional BAU activities including New Activity reviews. Content expertise in Data Risk is required.
Job Responsibility:
Establish frameworks, policies, standards, and procedures to ensure consistency and alignment of data risk management across the organization
Influence and advise the business in data risk-related decision-making, ensuring that risk management is an integral part of business planning and daily operations
Establish strategic, innovative, intelligence reports that promote decision making to advance data governance of Citi’s infrastructure and brand
Develop publications and briefings of multi-source intelligence products on threat issues
Oversee the development and implementation of data risk monitoring programs, Data Governance, Data Services and Data Quality
Lead the reporting and presentation of data risk status, trends, risk appetite, metrics and significant developments to the board, regulators, and other key stakeholders as necessary
Participate in Governance Committees as appropriate
Maintain awareness of regulatory changes relevant to data risk, ensuring that the organization's data risk management and governance practices comply with all applicable laws and industry standards
Support internal and external audits and regulatory examinations, as applicable
Leverage technological advancements and innovative approaches to continuously enhance and streamline the organization's data risk management processes
Regularly review and update the organization's data risk management procedures and controls to ensure their effectiveness and relevance given evolving threats and vulnerabilities
Leads execution of key projects, deliverables, or other regulatory commitments
Ability to negotiate internally and externally)
responds to tactics and keeps business on track to finalize agreements in negotiation and issue management
Lead the effort that ensures adoption and compliance of the enterprise-wide Data Governance Policy, Standard, and procedures
Builds partnerships across functions/regions
collaborates with others to identify problems, provide solutions, and reach agreements. Creates and sustains a network of strong relationships
Review and analyze different types of documentation to provide feedback, enhancement suggestions or inquire additional information for publication
Lead projects and other initiatives requested by Sr. management
Inspires people with a compelling and aspirational future vision
demonstrates optimism when leading the organization through challenges and uncertainty
Creates a highly resilient organization in which people persist through challenges, transparently communicate and own mistakes, and actively apply learnings to make Citi better
Establishes a safe environment where people candidly communicate opinions, seek diverse opinions, and actively debate decisions
Fosters a culture that rewards teams to pursue breakthrough ideas and improve business results
proactively invests resources in innovation initiatives
Creates a culture that strongly encourages teams to prioritize enterprise success over individual agendas and do the right thing for the organization
Boldly creates focus by aligning critical priorities across businesses, functions, and regions
eliminates nonessential work that could distract the organization from executing key priorities
Champions innovative ways to manage risk through streamlining processes and building common methods
Creates and reinforces a culture of exceptional controls that support client satisfaction and operational effectiveness
Proactively solves systemic enterprise challenges by investing time and resources to gather cross-enterprise data
builds sustainable solutions that fully address the root causes of issues
Creates a performance culture of high expectations that inspires people to continuously deliver excellence and exceed company goals
Energizes and reinforces an ethical environment where doing the right thing for clients and Citi is expected in every decision and action
Establishes a culture where teams actively cultivate collaborative partnerships across organizational boundaries
creates synergies that deliver added value for Citi
Champions strategies for leveraging Citi’s resources to have a positive impact on society
demonstrates deep understanding of client and community needs
Proactively implements systemic solutions to promote the well-being and engagement of all employees
embodies work-life balance through their words and actions and actively encourages others to do the same
Leads efforts to position Citi as an attractive place to work for diverse communities
cultivates an inclusive culture in which all individuals are valued and feel a strong sense of belonging
Leads with compassion and reinforces a culture in which people assume best intentions of others
treats others respectfully
listens, understands, and appreciates the unique challenges faced by others
Requirements:
15+ years of experience, including 8-10+ years' managerial experience
Advanced knowledge of data risk management principles, governance and practices across various business and tooling architecture
Subject matter expert in one or more industry standard risk management frameworks and an in-depth understanding of data risk mitigation strategies
Experience in managing large-scale projects or initiatives such as implementing regulatory commitments or issue management
Proficiency in data management such as data protection, data quality, data security, master and reference data, metadata, data storage, architecture, and content management
Practical experience managing, assessing, or auditing data management programs, processes r technologies
Understanding of Citi products and services and downstream impacts of data risk strategy
Experience interacting with Regulators and Internal Audit
Demonstrated track record of effectively assessing and managing competing priorities
Advanced knowledge in risk controls, data analysis, risk identification, management reporting, risk remediation, escalation, policy adherence and data quality
Comfortable in dynamic environments, capable of adapting to change while maintaining focus on risk management objectives
Ability to influence across cultures at a senior level, understanding how to operate effectively across diverse businesses
Ability to think strategically and align both data and operational risk management with organizational goals and regulatory obligations
Ability to manage and drive change within the organization, ensuring risk management processes evolve to meet changing business and regulatory environments
Outstanding communication skills, with the ability to present complex risk matters clearly and persuasively to senior management, the Board and other stakeholders
Exudes strong executive presence and poise to garner credibility and confidence with stakeholders in senior-leader forums
Robust analytical problem-solving abilities and a high level of integrity to deal with highly confidential data
Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views
Strong analytical and strategic thinker
Demonstrated ability to make sound judgment calls on issues that can be both quantitative and qualitative in nature