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We are seeking a Data Reporting Analyst to support business reporting and data visualization initiatives. This role will focus on building and maintaining dashboards that provide insight into operational performance, SLAs, and KPIs. The position is an ongoing contract with potential for conversion and follows a hybrid work schedule.
Job Responsibility:
Design, develop, and maintain Power BI dashboards to support business and IT reporting needs
Analyze and interpret data to track SLAs, KPIs, and operational performance
Partner closely with the IT Director to review trends, metrics, and reporting requirements
Ensure data accuracy, consistency, and usability across reports and dashboards
Support ongoing reporting enhancements and ad-hoc data analysis requests
Requirements:
Minimum of 2 years of hands-on Power BI experience
Strong experience building dashboards and data visualizations for business users
Understanding of KPIs, SLAs, and operational metrics
Exposure to ServiceNow reporting is a plus, but not required
Strong analytical, communication, and collaboration skills
Nice to have:
Exposure to ServiceNow reporting is a plus, but not required