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Amazon Pforzheim GmbH Logo Amazon Pforzheim GmbH · IT - Administration

Data Quality Specialist - German

Netherlands, The Hague Employment contract · Job Posted June 01, 2026
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Job Description

AI is the most transformational technology of our time, capable of tackling some of humanity's most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us. We are looking for those candidates who just don't think out of the box, but make the box they are in 'Bigger'. The future is now, do you want to be a part of it? Then read on! Quality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations.

Job Responsibility

  • Define and implement quality metrics for established workflows
  • Create prescriptive actions for quality issues
  • Partner with customers, operations and internal support teams to optimize workflow quality
  • Conduct side-by-sides to identify opportunities for workflow enhancement and quality improvements
  • Analyze data trends and develop solutions
  • Monitor quality performance and coach operations teams
  • Create and maintain quality metrics reports
  • Handle customer escalations and recommendations
  • Evaluate and suggest improvements for quality tools
  • Support process documentation and implementation

Requirements

  • Speak, write, and read fluently in German
  • Advanced-level proficiency in German language (C1+ or equivalent fluency by Common European Framework of Reference for Languages (CEFR) standards)
  • Intermediate-level proficiency in English (B2+ or equivalent fluency by CEFR standards)
  • 1+ years of experience in a quality assurance, quality control, or data quality role
  • Experience defining, tracking, and reporting quality metrics or KPIs
  • Strong analytical and problem-solving skills with the ability to identify root causes and develop prescriptive actions
  • Experience working with data to identify trends, patterns, and quality issues
  • Ability to create and maintain process documentation, SOPs, or quality guidelines

Nice to have

  • Bachelor's degree in a relevant field (e.g., Linguistics, Data Science, Business, or related discipline)
  • Experience applying structured quality methodologies (e.g., DMAIC, 5 Whys, Fishbone/Ishikawa analysis, or Six Sigma principles)
  • Experience partnering with cross-functional stakeholders (operations, customers, or program managers) to drive quality improvements
  • Demonstrated ability to build or improve quality frameworks, audit processes, or feedback loops
  • Experience coaching or providing quality feedback to operations or associate-level teams
  • Proficiency in data analysis tools (e.g., Excel, SQL, or BI tools) to support quality reporting and trend analysis
  • Ability to adapt to fast-paced environments with evolving workflows, priorities, and quality targets
  • Experience in machine learning data operations, annotation quality, or content review workflows
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