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Are you a detail-oriented professional with a passion for data integrity and high-quality customer service? We are seeking a proactive Data Quality Officer to join our Information Management unit. In this role, you will play a vital part in maintaining the accuracy of our corporate database to ensure seamless operations and financial reporting.
Job Responsibility:
Database Maintenance: Update and modify the Name and Address Register (NAR) through various channels, including telephone, email, and face-to-face interactions
Data Cleansing: Investigate and resolve duplicate records, invalid addresses, and joint name issues to ensure a 'single source of truth'
Administrative Support: Provide timely advice and assistance to other departments regarding data standards and checking details
System Utilization: Operate specialized computer-based equipment and software, including Oracle Service Cloud, Oracle CDM, and Technology One
Requirements:
Satisfactory completion of VCE, VCAL, HSC, or an equivalent qualification
Proven experience in data entry and customer-facing roles
The right to work in Australia
A current Victorian Driver’s Licence and previous experience in local government are considered desirable
Nice to have:
A current Victorian Driver’s Licence and previous experience in local government are considered desirable
What we offer:
A dedicated point of contact
Access to our new Contractor Benefits Portal with exclusive discounts on phone plans, health insurance, movie tickets, and a wide variety of retailers
Exclusive access to roles
Three pay runs per week, ensuring you are always paid within the week
Access to professional development programs, events, and coaching