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The Procedures & Assurance Lead serves as the central governance pillar for the Data Quality Exception Management Team. They are responsible for defining, maintaining, and enforcing the official "rules of the road"—the policies, procedures, and control frameworks that govern how the entire process operates. Acting as an independent oversight function, they ensure these standards are followed by the operational teams through continuous monitoring and formal assurance testing, like the MCA. Their primary mission is to ensure the operating model is compliant, auditable, and effective, providing a stable foundation for the Services and Tooling teams to build upon.
Job Responsibility:
Design, author, and maintain the end-to-end governance framework for Data Quality Exception Management, including the master operational playbook and all associated Standard Operating Procedures (SOPs)
Support and execute the monthly Management Control Assessment (MCA) program, testing the design and effectiveness of controls, identifying compliance gaps, and driving the remediation of any findings
Support change management, formally assessing and approving any changes to governing procedures. Own and deliver the associated training program to ensure changes are effectively adopted across the enterprise
Serve as the Subject Matter Expert on Compliance, acting as the final authority on the interpretation of data quality policies and procedures, providing guidance to operational teams and reporting on the overall health and compliance of the control environment to senior leadership and governance forums
Requirements:
6+ years of experience in a risk management, compliance, internal audit, data governance, or process engineering function
Proven track record of developing, implementing, and maintaining policies, standards, and Standard Operating Procedures (SOPs) in a complex enterprise environment
Direct experience designing and executing control testing programs, such as a Manager's Control Assessment (MCA), and managing the remediation of identified gaps
Experience leading or participating in governance forums, change control boards, or similar oversight bodies
Deep understanding of data governance frameworks
Strong knowledge of risk and control frameworks (e.g., the Three Lines of Defense model)
Excellent written communication skills
Strong analytical and problem-solving skills
Demonstrated ability to influence stakeholders and drive consensus across different teams and functions without direct managerial authority