Data Quality Assurance Lead Director

• Execute the QA mandate and provide oversight to drive consistent and clear QA processes, monitoring, reporting and escalation
• Maintain common QA standards, procedures and governance processes to create and maintain consistent and best in class QA protocols
• Review the identified issues, gain agreement on planned actions and provide strategic remediation paths for key issues
• Partner across T&BE, 1st line Risk and Controls, 2nd and 3rd line functions to drive accountability to deliver on remediation activities
• Define and implement future state strategies over Data Quality Assurance activities
• Proactively support T&BE Data Quality Assurance Head and T&BE Head of Quality Assurance in identifying and executing strategic decisions and initiatives
• Lead a QA team and ensure on-time and quality execution of QA reviews across assigned internal and regulatory issues portfolio
• Supervise the team to ensure quality and concise QA workpapers and traceability matrix documentation
• Demonstrate expertise of data management, risk and control and in-depth knowledge of the internal and regulatory issue remediation
• Supervise allocated resources and budgeted hours for the assigned portfolio
• Drive positive change for T&BE to strengthen its risk management and control environment through successful Issue/RBCM remediation
• Escalate any concerns/observations to relevant senior stakeholders and support them to identify solutions
• Publish quality and on-time QA status reporting to T&BE leadership
• Publish quality and on-time QA Clearance/Non-objection memo
• Manage and mentor QA team members and support their career development within Citi
• Drive improvement initiatives to improve the quality and efficiency of the function

• 15+ years of extensive experience in data management, risk and control, supervision, issues management QA / control and monitoring processes
• Specific subject matter expertise regarding data management, data governance, and risk and control disciplines within Data and/or Technology processes
• Meaningful knowledge of the risk management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance
• Experience working horizontally across an organization and participating in enterprise-wide implementations of major policy and relevant risk programs
• Comprehensive knowledge and understanding of strategic elements of financial, operational, technical, and regulatory environment across the company
• Experience in regulatory data remediation activities
• Broad understanding of relevant banking regulation and supervisory expectations for large complex financial institutions
• Superior oral and written communication skills, and in particular ability to articulate and influence senior stake holders
• Strong leadership skills and demonstrated experience with a proven track record in driving positive and sustained change
• Proven record of effective communication with regulatory bodies and awareness of relevant banking regulation and supervisory expectations
• Ability to lead by example, strong influential and interpersonal skills, used to deliver results and push the organization agenda in a complex environment
• Strong ability to engage at the senior management level and demonstrated communication experience at different levels of organization
• Bachelor's/University degree, Master's degree preferred

Master's degree preferred

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages including vacation, sick leave, and paid holidays
• discretionary and formulaic incentive and retention awards