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Data Quality Assistant Birmingham City Centre (hybrid) 39.5 hrs per week Mercato Solutions is a successful software company, specialising in developing scalable cloud environments that allow organisations to work more efficiently and effectively. Due to the continuing expansion and demands of our customers, we are seeking a Data Quality Assistant to work as part of growing Operations team to manage catalogue and product content that is surfaced on marketplace portals. Successful applicants will work as part of a dedicated data quality team within Operations team and use established, powerful in-house tools to ensure new, and existing, product data and feeds are up to date and accurately maintained. Data quality is key, and it is essential to ensure high standards of product data integrity are maintained across all systems through various phases of the Data Management process. This role would be suitable for someone who is just starting out in their career and/ or has an interest in IT data and IT tech.
Job Responsibility:
Process catalogue data throughout all stages of the internal Data Management process
Support the data feed process, from onboarding various pricing catalogue, FTP management to ongoing data quality assurance
Gain an in-depth appreciation of the ways in which processed data transfers through internal systems and processes
Ensure incoming and outgoing data comply with client quality standards and specifications
Conduct quality checks to maintain high standards of data integrity for catalogue users
Verify record formatting and content to ensure smooth and efficient data processing
Become a data expert, providing assurance on data quality and accuracy
Detect data issues, trends and risks, escalating where necessary
Support suppliers through the boarding and post boarding process on any data feed related enquiries
Collaborate with internal and external clients: vendors, suppliers and data providers to manage data updates and revisions
Communicate quality assurance results effectively to management
Support the business with training and visibility of Mercato Data Management (MDM) tooling functionality
Contribute, review and maintain internal process documentation on data processing tools and procedures
Maintain internal and external reporting of the catalogue data
Maintain internal and external reporting of enquiries received from internal and external clients, vendors, suppliers and data providers
Test internal software, systems and workflows to identify and resolve errors
Maintain strict confidentiality of client documentation and data
Undertake any additional tasks required to meet team objectives and responsibilities
Requirements:
Comfortable with repetitive data tasks while maintaining accuracy
Exceptional attention to detail
Ability to work methodically and efficiently
Calm under pressure
Strong verbal and written communication skills
Professional, mature and self-motivated
Strong decision-making skills
Confident using Microsoft Word and Excel
Experience in data management and data feed support is beneficial but not essential
Understanding of data creation, transfer, manipulation and management
Previous experience in quality checking and/or data entry is advantageous but not required
Logical and process-driven mindset
A self-starter
Strong problem-solving skills
Nice to have:
Experience in data management and data feed support
Understanding of data creation, transfer, manipulation and management
Previous experience in quality checking and/or data entry
Logical and process-driven mindset
A self-starter
Strong problem-solving skills
What we offer:
Basic salary is £27,626.30 per annum
31 days’ holiday including bank holidays, with options to buy and sell annual leave
Hybrid working options
Tailored benefits platform offering discounts on retail, travel, gym and leisure
Life Insurance
YuLife App – 24/7 access to a GP, 2nd medical opinion, Employee Assistance Programme and free Will Writing service
Paid Volunteer Leave
Discounted Tech
Electric Car and Cycle to Work salary sacrifice schemes
Brand new city centre office, complete with gym, shower facilities, secure bike lockers and onsite café