Data Protection Governance Specialist (FTC) Job at Collinson (London)

Job Description

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide. We have an exciting new role opportunity within Risk and Compliance for a Data Protection Governance Specialist. This role will be instrumental in supporting the development, maintenance and enhancement of Collinson’s data protection compliance framework. Working as part of the Data Protection team, the role will focus on ensuring data protection policies, procedures, guidance documents, templates and governance materials are accurate, consistent, practical and aligned with applicable legal and regulatory requirements. The role will help strengthen accountability, improve framework maturity and support the business in applying data protection requirements in a clear, proportionate and risk-based way.

Job Responsibility

Support the maintenance and enhancement of Collinson’s data protection compliance framework, ensuring policies, standards, procedures and guidance remain accurate, practical and aligned to applicable data protection laws
Review, update and develop data protection policies, process documents, templates, playbooks, checklists and internal guidance materials
Work with the Group DPO and wider Data Protection team to improve the structure, consistency and accessibility of core data protection documentation
Support the embedding of data protection governance processes across the business, including clear ownership, escalation routes, approval flows and evidence of compliance
Assist with the implementation and ongoing improvement of the organisation’s data protection accountability framework, including alignment with recognised regulatory expectations such as the ICO Accountability Framework
Help maintain key data protection governance records, including policy registers, control trackers, action logs, compliance evidence and framework maturity assessments
Support the development of practical guidance for business stakeholders on topics such as lawful basis, transparency, retention, international transfers, DPIAs, process management, records of processing and data protection by design and by default
Assist in identifying gaps, inconsistencies, or outdated materials within the existing data protection framework and propose proportionate improvements
Work with stakeholders across various business functions to gather information and support the implementation of framework improvements
Support the preparation of data protection reporting materials, including progress updates, risk summaries, action plans and governance dashboards
Contribute to the development and refresh of data protection training and awareness materials, ensuring they reflect current policies, processes and regulatory expectations
Assist with the rollout and communication of updated data protection policies, procedures and guidance to relevant business areas
Support readiness activities for audits, assurance reviews and regulatory accountability requirements by helping collate documentation and evidence of compliance
Monitor and help document changes in internal processes, business activities or regulatory expectations that may require updates to the data protection framework
Promote a pragmatic, risk-based approach to data protection governance, ensuring documentation and processes are clear, usable and proportionate for the business

Requirements

Hold accredited qualifications in information governance, records management and/or data protection (BCS/CIPP), or equivalent gained in relevant experience
Expert knowledge of data protection and applicable legislation across multiple jurisdictions, information security controls and compliance management
Proven experience in advising and/or implementing data protection compliance programmes in complex environments
Able to explain data protection risks clearly and in non-technical language to the business and how they apply
Proven project management skills with a focus on delivery and results
A thorough understanding of best practice in risk management and compliance frameworks
Ability to interpret information, identify risk and provide feedback in a clear and concise manner
Attention to detail and able to interpret information, make sound decisions and take ownership of issues to resolution
Excellent interpersonal and communication skills, both written and oral
Organized, time management skills and an ability to work under pressure and flexibly to meet business deadlines
Experience of using tools and technology to train, communicate and improve risk culture and demonstrable experience in developing simple, effective and easy to adopt policies
Solid understanding of regulations, industry standards, and leading Industry practices

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