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The Data Program Manager role requires a minimum of 8 years of project management experience, particularly in the healthcare domain. The candidate will oversee project delivery, manage stakeholder engagement, and ensure high-quality results using Agile methodologies. A bachelor's degree is required, with preferred certifications including CSM and PMP. This remote position offers a competitive salary range of $78,948 - $164,476.
Job Responsibility:
Project Delivery and Management
Ensure that all project deliveries are complete and accepted by the customer
Define, approve, manage, and control the scope of the project to meet customer expectations
Develop and manage project schedules to ensure on-time delivery
Estimate and manage project costs to deliver within the customer-approved budget, while preserving profit margins
Assign and manage resources effectively and efficiently to support project goals
Risk and Quality Management
Identify and manage risks and issues proactively throughout the project lifecycle
Plan and deliver high-quality results that meet all agreed-upon requirements, ensuring high customer satisfaction through effective management of the overall customer experience
Stakeholder Engagement and Communication
Plan and conduct communications to ensure stakeholders are involved, expectations are accurately set and managed, and key stakeholders—both customer and internal—receive adequate updates throughout the project lifecycle
Strategic Alignment and Collaboration
Guide work according to business plans for the discipline
Actively participate in setting area objectives to meet business plans
Escalate matters of business risk when appropriate
Influence others through professional and technical expertise
Project Execution and Mentoring
Manage critical projects, customer engagements, or business processes
Collaborate with the testing team to ensure comprehensive testing is performed, including unit, functional, integration, regression, performance, and user acceptance testing to meet project standards
Guide the completion of major projects or customer engagements
Allocate work and mentor team members
Contribute to the area through the delivery of end results and participation in planning activities
Provide thought leadership, guidance, and advice within the field
Work across the organization to effectively obtain and allocate resources to complete programs and projects on time
Communication and Relationship Management
Adapt communication techniques for various internal and external audiences
Present facts and information to negotiate mutually acceptable solutions
Delegate responsibilities clearly and comfortably
Cultivate, develop, and manage strong, lasting customer relationships at senior leadership levels
May assist in managing vendor relationships
Managing Complex Projects and Promoting Standards
Manage multiple medium to large projects or at least one complex project or program that requires high levels of functional integration and some organizational change management
Champion project management standards and overall value both internally and externally
Coaching, Agile Leadership, and Reporting
Provide coaching and mentoring and may deliver project management-specific training
Lead and coach teams using Agile Scrum methodology and practices, including facilitating Scrum ceremonies such as sprint planning, daily scrums, demos, and retrospectives, and helping teams adhere to the defined goals of each event
Lead the team and collaborate with the product owner on backlog grooming, sprint planning, demos, and retrospectives
Provide detailed status updates and deliverables to senior leadership, including kickoff presentations, project plans, budget reports, burndown/up reports, capacity plans, deployment plans, and other required deliverables per project requirements
Guide the product owner and development team on Agile best practices to achieve customer satisfaction
Lead the Scrum and development teams in self-organization and remove impediments as necessary
Work with stakeholders to remove impediments for the Agile team
Report status and progress metrics to internal and client stakeholders, clearly articulating project risks
Requirements:
8+ years of prior project management experience is essential
5+ years of healthcare domain experience
8+ years demonstrated familiarity with the application of project management principles, along with strong and proven coordination and project management abilities
5+ years of Application development project management experience
Bachelor’s degree or equivalent professional experience is required
CSM or SaFE Agile certification is preferred
PMP certification is desirable
Exceptional organizational skills and keen attention to detail are required
Strong interpersonal skills, as well as effective written and verbal communication abilities, are essential
Ability to prioritize tasks and perform successfully under tight deadlines is necessary
Consistent attention to detail and the ability to follow through on tasks to completion are expected
Capability to manage multiple tasks simultaneously and a results-oriented approach are required
Candidates must be highly motivated, flexible, and able to work independently, demonstrating the ability to identify next steps with minimal coaching
Ability to collaborate effectively with staff at all levels of the organization
Proficiency with MS Office, including MS Project required
Responsibility for work of others: Persistent and effective in securing deliverables from sub-team project managers/business owners