Data Product Owner – Customer

• Own customer data products
• enable segmentation, propensity scoring, journey analytics, and attribution
• Drive initiatives to improve customer data quality, accessibility, and usability across the organization
• Enable advanced analytics and personalization capabilities through enriched customer datasets
• Partner with Marketing and Customer Experience teams to unlock insights for retention and acquisition strategies
• Define and communicate the vision, goals, and roadmap for the data product within the assigned domain
• Partner with Product Manager to translate strategy into prioritized backlogs, acceptance criteria, and release plans
• Own and prioritize the product backlog, balancing short-term delivery with long-term strategic goals
• Translate business needs into clear, actionable user stories and acceptance criteria
• Collaborate with business units to identify unmet needs and translate them into innovative data product concepts
• Ensure delivery practices (Agile/Scrum/Kanban), NFRs (performance, governance, resilience, privacy-by-design), and control frameworks (quality, metadata, lineage) are embedded
• Align data product strategy with enterprise objectives and regulatory obligations
• Drive delivery of data products through agile ceremonies (sprint planning, reviews, retrospectives)
• Monitor KPIs and value metrics to ensure products deliver measurable outcomes
• Maintain product-level scorecards and dashboards tracking usage, quality, SLA performance, and business impact
• Manage data product integration into Value streams
• Integrate governance standards for data quality, cataloguing, stewardship, lifecycle management, security, and privacy
• Support regulatory reporting and audit requirements as needed
• Ensure fit-for-purpose non-functional requirements
• Build trusted relationships with product team, product managers and business stakeholders
• Ensure clear RACI and handoffs across build/run between internal and partner teams
• Collaborate with Product Managers to align data product roadmaps with broader business product strategies
• Act as the primary liaison between business stakeholders and technical teams
• Gather requirements, validate assumptions, and ensure stakeholder alignment
• Work closely with Data Engineers, Architects, and Analysts to ensure technical feasibility and scalability
• Foster a culture of continuous improvement and innovation within the product team

• Stakeholder influence, structured problem-solving, commercial acumen, clear communication, and change leadership
• Domain Expertise: Strong understanding of the specialist area (Ops/Reg, Dist/Marketing, or Policy/Claims) and adjacent functions (pricing, risk, finance)
• Detailed knowledge of business and technology issues / opportunities related to insurance, data and AI
• Strong understanding of data management principles, data governance, and analytics
• Experience in Agile product development and backlog management
• Degree in Data Science, Computer Science, Business Analytics, or related field
• Demonstrable experience of data product ownership within insurance or financial services
• Experience applying AI & automation to enhance and support data product strategy and delivery
• Familiarity with insurance industry data (policy, customer, regulatory) preferred
• Ability to translate business needs into technical requirements and vice versa
• Delivery excellence: structured, outcomes-focused, able to unblock and drive pace
• Stakeholder influence: credible with business and technical teams
• clear communicator
• Analytical & strategic: frames value/benefits
• ties delivery to business outcomes and strategy

Familiarity with insurance industry data (policy, customer, regulatory) preferred

• Attractive base compensation and discretionary performance related annual bonus
• Private medical insurance coverage for both you and your dependents
• Company paid life assurance and long term disability insurance
• Pension with 10% employer contribution, plus a further matched contribution up to 2.5%
• 25 days of annual leave (prorated for 1st calendar year of employment), plus public holidays, with the ability to flex the religious bank holidays
• Additional annual leave purchase up to a maximum of five additional days per year
• Up to 2.5 days matched paid leave for volunteering
• 5 days paid leave to provide or arrange care for a dependent with a long term care need annually
• Up to £550 reimbursement towards home office setup
• Free in-office lunch and monthly lifestyle allowance
• Monthly travel allowance or annual season ticket
• Opportunity to save for, and purchase, shares of Beazley stock
• Six months fully paid parental leave
• Company paid sabbatical up to 12 weeks after 10 years of continued service
• Support with exam/study leave and fees for relevant qualifications
• Smart working policy and flexible working culture