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Data Product Owner – Customer

United Kingdom, Birmingham · Job Posted May 19, 2026
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Job Description

In this role you will be responsible for maximizing the value of data products within your domain by defining and prioritizing features, ensuring alignment with business objectives, and driving delivery through agile product teams. This role focuses on enabling the business to leverage data for insights, analytics, and operational efficiency, while ensuring compliance with regulatory requirements.

Job Responsibility

  • Own customer data products
  • enable segmentation, propensity scoring, journey analytics, and attribution
  • Drive initiatives to improve customer data quality, accessibility, and usability across the organization
  • Enable advanced analytics and personalization capabilities through enriched customer datasets
  • Partner with Marketing and Customer Experience teams to unlock insights for retention and acquisition strategies
  • Define and communicate the vision, goals, and roadmap for the data product within the assigned domain
  • Partner with Product Manager to translate strategy into prioritized backlogs, acceptance criteria, and release plans
  • Own and prioritize the product backlog, balancing short-term delivery with long-term strategic goals
  • Translate business needs into clear, actionable user stories and acceptance criteria
  • Collaborate with business units to identify unmet needs and translate them into innovative data product concepts
  • Ensure delivery practices (Agile/Scrum/Kanban), NFRs (performance, governance, resilience, privacy-by-design), and control frameworks (quality, metadata, lineage) are embedded
  • Align data product strategy with enterprise objectives and regulatory obligations
  • Drive delivery of data products through agile ceremonies (sprint planning, reviews, retrospectives)
  • Monitor KPIs and value metrics to ensure products deliver measurable outcomes
  • Maintain product-level scorecards and dashboards tracking usage, quality, SLA performance, and business impact
  • Manage data product integration into Value streams
  • Integrate governance standards for data quality, cataloguing, stewardship, lifecycle management, security, and privacy
  • Support regulatory reporting and audit requirements as needed
  • Ensure fit-for-purpose non-functional requirements
  • Build trusted relationships with product team, product managers and business stakeholders
  • Ensure clear RACI and handoffs across build/run between internal and partner teams
  • Collaborate with Product Managers to align data product roadmaps with broader business product strategies
  • Act as the primary liaison between business stakeholders and technical teams
  • Gather requirements, validate assumptions, and ensure stakeholder alignment
  • Work closely with Data Engineers, Architects, and Analysts to ensure technical feasibility and scalability
  • Foster a culture of continuous improvement and innovation within the product team

Requirements

  • Stakeholder influence, structured problem-solving, commercial acumen, clear communication, and change leadership
  • Domain Expertise: Strong understanding of the specialist area (Ops/Reg, Dist/Marketing, or Policy/Claims) and adjacent functions (pricing, risk, finance)
  • Detailed knowledge of business and technology issues / opportunities related to insurance, data and AI
  • Strong understanding of data management principles, data governance, and analytics
  • Experience in Agile product development and backlog management
  • Degree in Data Science, Computer Science, Business Analytics, or related field
  • Demonstrable experience of data product ownership within insurance or financial services
  • Experience applying AI & automation to enhance and support data product strategy and delivery
  • Familiarity with insurance industry data (policy, customer, regulatory) preferred
  • Ability to translate business needs into technical requirements and vice versa
  • Delivery excellence: structured, outcomes-focused, able to unblock and drive pace
  • Stakeholder influence: credible with business and technical teams
  • clear communicator
  • Analytical & strategic: frames value/benefits
  • ties delivery to business outcomes and strategy

Nice to have

Familiarity with insurance industry data (policy, customer, regulatory) preferred

What we offer

  • Attractive base compensation and discretionary performance related annual bonus
  • Private medical insurance coverage for both you and your dependents
  • Company paid life assurance and long term disability insurance
  • Pension with 10% employer contribution, plus a further matched contribution up to 2.5%
  • 25 days of annual leave (prorated for 1st calendar year of employment), plus public holidays, with the ability to flex the religious bank holidays
  • Additional annual leave purchase up to a maximum of five additional days per year
  • Up to 2.5 days matched paid leave for volunteering
  • 5 days paid leave to provide or arrange care for a dependent with a long term care need annually
  • Up to £550 reimbursement towards home office setup
  • Free in-office lunch and monthly lifestyle allowance
  • Monthly travel allowance or annual season ticket
  • Opportunity to save for, and purchase, shares of Beazley stock
  • Six months fully paid parental leave
  • Company paid sabbatical up to 12 weeks after 10 years of continued service
  • Support with exam/study leave and fees for relevant qualifications
  • Smart working policy and flexible working culture

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