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Data Privacy Specialist: Responder

South Africa, Johannesburg · Job Posted June 10, 2026
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Job Responsibility

  • Coordinate the global intake, triage, and coordinated management of actual or suspected Data Privacy Incidents
  • Perform an initial assessment and classification of incidents
  • Perform and document Minor risk assessments
  • Coordinate with Legal, DPOs, Incident Management Teams, and business stakeholders
  • Maintain comprehensive breach registers, investigation records, and decision rationales on OneTrust
  • Contribute to the ongoing improvement of Incident Management Process
  • Support the preparation of Incident metrics, trend analysis, and reporting
  • Manage and coordinate the end‑to‑end intake, triage, investigation, and response to Data Subject Requests (DSRs)
  • Work closely with IT, Legal, P&C, Marketing, OIS, DPO’s and business stakeholders
  • Assess the validity, scope, and complexity of requests
  • Ensure that all DSR activities, decisions, consultations, and outcomes are documented
  • Contribute to the ongoing improvement of DSR
  • Support the preparation of DSR metrics, trend analysis, and reporting
  • Monitor and manage the central Global Data Privacy group inbox
  • Ensure timely, consistent, and well documented responses
  • Identify recurring themes, pain points, and knowledge gaps in queries

Requirements

  • 3-5 years’ experience in Data Privacy or related fields
  • Experience supporting or managing Data Subject Requests (DSRs) and/or personal data breach and incident response activities
  • Experience in working with or advising large, multinational organizations
  • Experience supporting compliance or operational governance activities (e.g. case management, issue tracking, reporting)
  • Experience in telecommunications, technology and/or professional services (preferred)
  • Experience using privacy management or GRC tooling such as OneTrust and/or 6clicks (preferred)
  • Bachelor’s degree or equivalent
  • CIPP, CIPM or CIPT (Preferred)
  • Strong interest in and commitment to Data Privacy and Data Protection
  • Able to communicate clearly, professionally, and confidently with internal and external stakeholders at all levels
  • Comfortable working in a globally distributed environment
  • Demonstrates a strong analytical mindset, sound judgement, and the ability to work independently within defined processes
  • Highly effective in time and workload management
  • Resilient and composed under pressure
  • Takes ownership of work, follows through on actions, and understands the importance of accuracy, confidentiality, and audit‑ready documentation

Nice to have

  • Experience in telecommunications, technology and/or professional services
  • Experience using privacy management or GRC tooling such as OneTrust and/or 6clicks
  • CIPP, CIPM or CIPT certification

What we offer

  • Diversity and inclusion
  • Hybrid working
  • Global Top Employer
  • Equal Opportunity Employer
  • Global culture that embraces diversity

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