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Data Operations Specialist

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Pfizer

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Location:
Turkey , Istanbul

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We will hire Data Operations Specialists who will be accountable for the delivery of all services in scope of the Global Operations Services Center. We support commercial, marketing and medical back-office activities such as incentive calculation, sales & activity reporting, e-permissions operations, Customer Facing Colleague (CFC) related effectiveness services, tools & application day to day administration and working with peers across the team.

Job Responsibility:

  • Deliver data validation and stewardship for data sets in scope
  • Deliver reporting and analytics to commercial operations colleagues
  • Deliver data extractions from multiples databases
  • Deliver calculation, attainment, monthly data upload, validations and reporting of CFC incentives
  • Manage and administer in scope CFC & marketing related applications e.g. SFA, promotional materials
  • Deliver self-service technical configuration of CFC related applications
  • Propose and deliver solutions and ideas for any problems and issues faced
  • Prioritize requests and manage workload according to plan
  • Follow SLA & guidelines and timeline established for the team
  • Deliver high quality for any activities in scope
  • Propose continuous improvement of processes in scope
  • Develop subject matter expertise for one or more data process in scope

Requirements:

  • Preferably 1 year + experience in service delivery or shared service delivery
  • Service oriented/Customer service mindset
  • Excellent IT literacy/knowledge required (technology savvy)
  • Experience in commercial system administration
  • Preferable knowledge in CRM & commercial tools based on Salesforce.com, such as PforcRX, Veeva Vault, etc.
  • Advanced Excel skills (working with formulas, parameters)
  • Experience in data stewardship, reporting and analytics delivery
  • Background in pharmaceutical market preferable though not essential
  • Self-motivated
  • High level of independent and service oriented working attitude
  • Able to demonstrate strong analytical and quantitative skills
  • Able to fact-based challenge and detail oriented
  • Good communication and interpersonal skills
  • Good team player
  • Understanding of cultural differences and desire to work in a multicultural environment
  • Fluency in both written and verbal English is a must

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
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