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ezyVet is looking for a Data Onboarding Technician to join our London team in a hybrid model with 3 days a week in our Wimbledon Office. Our Data Onboarding Technicians are pivotal in closing the gap between our customers, implementers and our data engineering teams. If you love process improvement, working directly with customers while flexing and growing your technical skills, this will be a great opportunity for you!
Job Responsibility
Partnering with implementation teams, driving data conversion tasks required to help customers onboard to products
Directly engage with customers in the onboarding process to gain remote access to systems and grab data
Monitor conversions and self-sufficiently prioritise and organise tickets, complete work, document actions taken, and transition tickets while working closely with our Scrum Master
Ensure that PM tool and Jira are kept in sync to ensure timely completion of data tasks
Requirements
A hunger and excitement to learn, build and adapt
A development background with solid database skills - this isn't off the shelf ETL and data engineering
Interpret data models and comprehend database structures and relationships
Strong computer skills and a passion for the technical
Driven by initiative - performance orientated, multi-tasker and assertive to the commercial realities of handling large quantities of sensitive customer data
Great communication skills, engaging with customers and managing internal stakeholders