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The Data Migration Specialist manages the transfer of customer data from legacy systems into the Phorest platform during onboarding. The role ensures data integrity, accuracy, and security while working to tight onboarding timelines. By handling one of the most critical and complex steps in onboarding, this role builds client trust and ensures a smooth transition to Phorest’s software.
Job Responsibility:
Extract, transform, and import client data from legacy systems into the platform, using industry nuance to identify improvement areas
Validate data accuracy and ensure compliance with data protection standards
Collaborate with Onboarding Specialists and Client Success Managers to align data migration with client timelines
Troubleshoot complex data issues and provide solutions to minimise client disruption
Maintain detailed documentation of processes and provide feedback to improve migration tools
Communicate with clients in a clear, professional way to set expectations and provide updates
Requirements:
A university degree in data or information technology preferred
Strong technical skills in data management and migration processes
Attention to detail and accuracy in handling large data sets
Problem-solving and troubleshooting skills under time pressure
Clear written and verbal communication skills
Highly organised and process-driven
Customer-focused with ability to build trust through accuracy and reliability
Resilient and adaptable in managing multiple migrations simultaneously
Collaborative across onboarding and client-facing teams
Nice to have:
Exposure to SQL
Exposure to MySQL
Exposure to Python
Exposure to PowerQuery M - desirable
Exposure to Excel & PowerQuery
Exposure to Postman
Exposure to Retool
Exposure to Looker
Exposure to Relational Databases
Exposure to JSON
What we offer:
2 Wellness Days
Employee assistance program
Competitive Compensation
Employee Share Purchase Scheme
2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause
Enhanced Maternity and Paternity Benefits
Great learning environment and extensive development opportunities
Development programs
Access to many online resources including LinkedIn learning
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