Data Migration Specialist Job at The Back Room Offshoring Inc. (Central Luzon)

Job Description

Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities? The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it! Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed! Role Description We’re seeking a Data Migration Specialist to work with a global team offering services related to data migration from one accounting platform to another. The purpose of this role is to assist accountants and bookkeepers in migrating their client data to a cloud-based accounting platform. You will be responsible for providing a range of data-related services that support this objective. Ample training will be provided, and the role sits within a supportive team. You will need exceptional data manipulation skills, be process-driven, have a passion for client relations, and possess a sound understanding of the accounting industry. This is an ideal opportunity to make a difference by supporting clients as they grow their online business strategy.

Job Responsibility

Assist partners with the migration of various datasets, including conversion balances, historical comparatives, transactional data, client list data, tax data, and other data types
Handle partners’ conversion processes, including technical queries and escalations
Manage the bulk loading of partners’ client organizations
Liaise with internal stakeholders, including the Partner Consulting and Sales teams, ensuring proper expectation management
Engage in regular virtual or phone meetings with relevant internal Xero staff, including partner consultants and account managers
Handle partner queries and escalations when necessary
Update Xero’s CRM system with all activity
Respond in a timely manner to all work requests and internal enquiries
Manage inbound work requests from internal customers

Requirements

Excellent Excel skills, including VLOOKUPs, pivot tables, macros, and related functions
Knowledge of accounting principles and systems
Strong communication skills, both written and verbal
Process-driven mindset with a strong sense of ownership
High level of initiative and ability to work autonomously
Strong attention to detail
Intermediate to advanced experience with financial applications such as Xero, QBO, MYOB, Sage, and similar platforms
Extensive experience with spreadsheet systems, particularly Microsoft Excel
Knowledge of the workings of an accounting practice and related systems is an advantage
Qualification in accounting or bookkeeping

What we offer

HMO on your first day + Free coverage for 2 dependents on your 2nd year
Government-mandated benefits
20 Annual Leave Credits
13th-month pay
Birthday Leave
Bereavement Leave
Travel Subsidy Allowance
Free staff house accommodation (for those within a certain distance)
Free Shuttle service
Free Lunch
Free Uniform
Perfect attendance bonus
Onboarding training
Monthly employee engagement
Birthday Gift
Weekly treats
Christmas Hamper
Anniversary Gift
Opportunity to travel

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Data Migration Specialist

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