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We are seeking a Data Migration Manager to join our team. As part of your role, you will be responsible for overseeing the transfer of our clients' data from their previous platforms to ours. This is a complex process that involves coordinating with multiple teams, obtaining necessary data files, verifying their accuracy, selecting a suitable date for migration, and ultimately, pressing the red button.
Job Responsibility:
Lead the full lifecycle of data migration projects, from initial planning to executing the final “red button” push
Collaborate closely with clients, CRM providers, and payment system representatives to collect, validate, and prepare all required data files
Determine optimal migration timelines and coordinate schedules that work for all stakeholders
Maintain transparent and ongoing communication with all parties to provide updates, address concerns, and ensure smooth execution
Confidently operate software tools and systems related to data migration (no programming required)
Manage multiple complex projects simultaneously, ensuring deadlines and quality standards are met
Adhere to strict guidelines and agreements, maintaining a high level of accuracy and consistency
Participate in regular cross-team discussions on product, sales, support, customer feedback, and performance metrics
Requirements:
Excellent English proficiency: Exceptional written and verbal communication skills for client and internal interactions
Technical proficiency: Comfortable using standard software packages and tools relevant to data migration
Proven project management experience: Capable of organizing, overseeing, and delivering complex projects without losing track of details
Strong attention to detail: The ability to detect and prevent errors in processes and data
High energy and proactive mindset: You are ready to anticipate challenges and take initiative
Exceptional organizational skills: You are adept at managing schedules, priorities, and multiple stakeholders
Ability to thrive in an open, flat organizational culture with direct access to all team members via Zoom and Slack
What we offer:
30 days off
Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
English learning courses (50% reimbursement, up to $1,000 annually)
Relevant professional education (50% reimbursement, up to $1,500 annually)
Gym or swimming pool (50% reimbursement, up to $500 annually)
Coworking space reimbursement (up to $250 monthly)