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You act as the Dutch-facing lead for customers such as Kiwa and others where HSO delivers data migration services via our India delivery teams. You ensure control, quality, predictable delivery and clear alignment between customer and offshore team.
Job Responsibility:
Coordinate all data migration activities between NL customer teams and the India delivery team
Oversee data models, mapping, test migrations, validation and go-live readiness
Ensure quality of output from India
Drive structured daily/weekly alignment with all stakeholders
Act as the primary point of contact for customers and internal project teams
Requirements:
8+ years in Dynamics 365 / data migration (preferably CE, FO experience is a plus)
Proven experience managing/leading offshore teams in India (capacity, planning, quality checks, coordination)
Experience in project coordination or project management (tracking progress, risk awareness, expectation management)
Ability to translate technical migration details into clear actions and customer updates
Strong stakeholder management skills: customer teams in NL + technical teams in India
Comfortable operating between Indian work culture and the Dutch direct communication style
Takes ownership, drives clarity, avoids ambiguity
Strong organiser with high delivery discipline
Customer-focused, clear communicator, calm under pressure
Sufficiently technical to challenge and validate data migration work
Indian background / strong cultural alignment with India-based teams
Currently living and working in the Netherlands
Solid data migration + offshore delivery experience