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As our Data Manager, you will take the lead on developing and delivering high‑quality organisational and contractual reporting across Norfolk and Waveney Mind. You will oversee the management, development, and integrity of our data warehouse and management information systems, ensuring compliance with GDPR and data governance best practice. This is a key role within the organisation, responsible for transforming data into meaningful insights that support operational teams, senior leaders, and external partners. You will also play a vital part in supporting data quality, information governance, and ongoing improvements to how we collect and use data.
Job Responsibility:
Lead the development and maintenance of the organisation’s data warehouse, managing the full data lifecycle using SQL, tabular modelling and Power BI
Develop accurate and scalable reporting services to support Executive, operational and back-office teams
Act as the organisation’s expert on NHS Digital Mental Health Services Data Set (MHSDS) reporting
Work collaboratively with partners and commissioners on data reporting requirements
Produce a comprehensive suite of internal management reports for use across the organisation
Maintain strong working knowledge of key systems, including the client management system (IAPTUS), to promote high standards of data quality and governance
Conduct data analysis to support service management—for example, analysing waiting list trends
Provide technical support and training to help teams make the most of business intelligence tools and visualisations
Ensure all data processes meet GDPR and wider data protection requirements
Produce and maintain Data Protection Impact Assessments (DPIAs) and support the organisation’s DSP Toolkit submission
Assist the DPO with data required for Subject Access Requests
Carry out regular data audits to ensure accuracy and completeness
Support the Information Governance Working Group and contribute to the organisation’s cyber security compliance agenda, including Cyber Essentials and Cyber Essentials Plus
Requirements:
Degree in Computer Science (or equivalent)
Full driving licence and use of own transport
Minimum 3 years’ experience working with SQL databases (DML, DDL, DQL)
Minimum 3 years’ experience in data modelling within SQL environments
Demonstrable experience in Power BI dashboard development
Experience working with and improving IT systems (e.g., EPR/CRM systems)
Experience managing projects, auditing systems, and presenting complex data
Strong IT proficiency, including Office365 tools
What we offer:
mileage is paid at 45p per mile for cars after your home to work base mileage is deducted