Data Infrastructure Engineer Job at Intercom (Dublin)

Data Infrastructure Engineer

Intercom

Location:
Ireland , Dublin

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

The Data Infrastructure team builds distributed systems and tools supporting Intercom and empowering people with information. As the company grows, so does the volume and velocity of our data and the appetite for more-and-more sophisticated and specialized, often AI-assisted, data solutions. Our team builds, maintains, evolves, and extends the data platform, enabling our partners to self-serve by creating their own end-to-end data workflows, from ingestion through transforming data and evaluating experiments to analyzing usage and running predictive models. We provide a solid data foundation to support various highly impactful business and product-focused projects.

Job Responsibility:

Evolve the Data Platform by designing and building the next generation of the stack
Develop, run and support our data pipelines using tools like Airflow, PlanetScale, Kinesis, Snowflake, Tableau, all in AWS
Collaborate with product managers, data engineers, analysts and data scientists to develop tooling and infrastructure to support their needs
Develop automation and tooling to support the creation and discovery of high quality analytics data in an environment where dozens of changes can be shipped daily
Implement systems to monitor our infrastructure, detect and surface data quality issues and ensure Operational Excellence

Requirements:

3+ years of full-time, professional work experience in the data space using Python and SQL
Solid experience building and running data pipelines for large and complex datasets including handling dependencies
Hands-on cloud provider experience (preferably AWS) including service integrations and automation via CLI and APIs
Solid understanding of data security practices and are passionate about privacy
Some DevOps experience
You care about your craft

Nice to have:

Worked with Apache Airflow - we use Airflow extensively to orchestrate and schedule all of our data workflows. A good understanding of the quirks of operating Airflow at scale would be helpful
Experience or understanding of tools and technologies included in the modern data stack ( Snowflake, DBT )
Industry awareness of up-and-coming technologies and vendors

What we offer:

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Open vacation policy and flexible holidays so you can take time off when you need it
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we also offer Windows for certain roles when needed

Additional Information:

Job Posted:
December 27, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

Intercom - All Job Offers

Job Link Share: