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As a Data Governance Foundation Lead Analyst within our Global Liquidity data team, you will play a critical role in driving accountability, compliance, and sustainable change across complex, multi-stakeholder environment. Bringing deep expertise in issue management and a sharp analytical mindset, you will own the end-to-end identification, escalation, remediation, and closure of issues, challenging partners to implement scalable, root-cause solutions that drive continuous improvement at a global scale. The ideal candidate is dynamic and adaptable, with the executive presence and communication skills to distill complex governance concepts into clear narratives for senior stakeholders and cross-functional leadership.
Job Responsibility
Oversee end-to-end issue management processes, from identification and escalation through remediation, tracking, and resolution, ensuring adherence to Citi's Data Governance Policy standards at every stage
Manage Business/Function Quality Control engagement over the complete lifecycle of high-impact issue remediations and primary remediation programs, while ensuring compliance with all relevant regulatory requirements and internal policies
Manage a comprehensive tracking and reporting issue inventory, including issue quality metrics for visibility on control gaps, Issues quality control processes, risk highlights, and escalating concerns.
Leverage analytics to assess remediation trends, identify key risks, and develop insights that inform correction action plans, integrating lessons learned to drive continuous improvement and timely issue closure.
Challenge key stakeholders to deliver scalable, sustainable solutions that address root causes globally, rather than short-term workarounds.
Engage directly with Subject Matter Experts, stakeholders, and cross-functional partners to gather information, resolve data quality gaps/issues from start to finish, ensuring timely follow-up, clear communication, and well-documented metrics and reporting
Support and coordinate with business lines and global functions on enterprise Data Governance strategy roll out, including updates to existing Data Governance issue management policies.
Maintain current and comprehensive knowledge of data governance principles, regulatory expectations, and evolving data governance best practices
Gather and synthesize metrics on existing Data Governance and/or Data Risk and Controls principles, policies, practices and standards
Collaborate with colleagues to ensure timely execution of milestones, provide reporting of potential risks to delivery, and incorporate milestone reporting and changes
Lead internal negotiations and influence outcomes across business lines and global functions without direct authority
Requirements
6-10 years relevant experience in Data Governance/ Data Management/ Process Engineering or related area with strong leadership, decision-making, and problem-solving skills.
Deep, working knowledge of Data Governance structure, issue management lifecycle, compliance requirements, and enforcement mechanisms
Strong sense of accountability and ownership with strong results orientation
Keen understanding of enterprise systems, including database structures and how information moves between systems. Ability to interpret process flows and engage effectively with technology partners.
Demonstrated ability to work independently, prioritize effectively, and drive work forward while managing competing priorities under tight deadlines
Proven track record of owning issues and delivering end to end solutions with ability to anticipate and balance needs of multiple stakeholders while monitoring tight deadlines or unexpected requirement changes
Ability to communicate effectively to develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences
Proven ability to handle ambiguity and complexity and be able to deliver on multiple responsibilities.
Strong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levels
Collaborate effectively by building partnerships and working well with others to meet shared objectives