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We are seeking a mid-level Data Management & Governance Analyst to serve as a subject matter expert for our Credit Card Pricing and Analytics data domain. This role is pivotal as our team transitions from a focus on consent order remediation to proactively embedding robust data governance policies and procedures into our core business operations. The successful candidate will ensure our data assets comply with the Citi Data Governance Policy (CDGP) and will be instrumental in promoting data as a strategic asset. This position requires a dynamic individual who can partner with business and technology teams to navigate complexity and drive the cultural shift towards a more data-driven organization.
Job Responsibility:
Perform hands-on data profiling and analysis to ensure a deep understanding of the data under governance
Partner with business and technology stakeholders to embed data governance policies and procedures into daily operations and use cases
Lead the identification, definition, and management of changes to Critical Data Elements (CDEs)
Evaluate, document, and maintain data lineage to ensure a clear understanding of data origins, transformations, and consumption
Drive the development, implementation, and continuous monitoring of data quality rules to ensure data integrity
Manage the full lifecycle of data concern remediation, including identifying root causes, dispositioning issues, and monitoring fixes for data defects
Define and maintain the boundary for the data domain, including all contributing applications, business lines, and user tools
Align and integrate key data capabilities, including metadata repositories, data dictionaries, and business process maps with data and system process flows
Provide clear and concise status updates on issues, risks, and solutions to management and data teams to drive decision-making
Monitor metrics and key performance indicators associated with data quality, controls, and overall data governance effectiveness
Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation by driving compliance with applicable laws, rules, and regulations
Requirements:
5+ years of combined experience in the banking and financial services industry, with a focus on data governance, data management, or information technology
Experience supporting analytics or pricing teams in the Credit Card Pricing and Analytics domain is preferred
Strong, hands-on experience with data profiling and data analysis
Proven experience with data management processes and tools, including data quality monitoring, process mapping, and data lineage toolsets
Strong knowledge of structured and unstructured databases, data modeling, and modern data management methodologies
A comprehensive understanding of data governance principles, policies, regulatory requirements (e.g., consent orders), and industry information affecting the business environment
Demonstrated ability to manage relationships and provide advisory services in a complex, highly matrixed organization
Excellent presentation skills, along with strong business and technical writing and verbal communication skills
Experience with credit card products, pricing terms, or financial analytics is highly beneficial
Understanding of AI governance concepts (e.g., AI Risk Classification, Bias/Fairness, Model Risk, Explainability) is a plus
Bachelor's/University degree required or equivalent experience
Master's degree preferred
Nice to have:
Experience supporting analytics or pricing teams in the Credit Card Pricing and Analytics domain
Experience with credit card products, pricing terms, or financial analytics
Understanding of AI governance concepts (e.g., AI Risk Classification, Bias/Fairness, Model Risk, Explainability)
What we offer:
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards