Data Entry Process Coordinator, Citi

Citi

Location:
United States, Sioux Falls

Category:
Office Administration

Contract Type:
Employment contract

Salary:

3406.67 - 4453.33 USD / Month ▼

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Job Description:

The Service Process Coordinator 4 performs moderately complex and varied assignments primarily aimed at servicing activities and resolving complex issues under limited supervision. It requires technical/administrative expertise and interaction with internal and external customers alongside ensuring compliance with company policies and regulatory guidelines.

Job Responsibility:

Organizes, records, and services the production output of various servicing activities, which may require interacting with internal and external customers
resolves complex issues and performs most complex servicing activities under limited supervision
works on complex projects
occasionally mentors lower level processors
reconciles historical accounts and performs reapplication/re-amortization functions
supports an expansive array of products/services
appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

1-3 years relevant experience
loan servicing/processing experience preferred
proficient with Microsoft Excel
requires sitting at a computer the majority of an 8-hour shift
position requires ability to lift/maneuver 30 lb. banker’s boxes and push/pull fully loaded wooden carts
may assist with pulling files or re-filing
related processing experience with basic knowledge of the organization and its policies as well as basic understanding of department/unit policies and procedures
basic knowledge of state, regulatory investor guidelines is preferred

What we offer:

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages including planned time off (vacation), unplanned time off (sick leave), paid holidays

Additional Information:

Job Posted:
November 04, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Data Entry Process Coordinator