Data Entry Lead Processor

• Follow standard operating procedures for processing incoming Leads through various channels including but not limited to our website, trade shows, webinars, email, social media, and phone
• accurately input lead information into our Salesforce instance, ensuring all details are complete and correct
• evaluate the details of each lead to determine the most suitable sales representative based on predefined criteria
• notify sales team members of new lead assignments promptly and provide all relevant information to facilitate quick and thorough follow-up
• work closely with the sales and marketing teams to refine lead assignment criteria and improve the overall lead management process
• regularly review and audit lead data for accuracy and completeness, addressing any discrepancies or issues that arise
• stay informed about industry's best practices and suggest enhancements to our lead processing and assignment strategies

• High school diploma or equivalent
• associate or bachelor's degree in business administration, marketing, or a related field preferred
• entry level - previous experience in lead processing, sales coordination, or a related administrative role preferred
• proficient in using CRM software (Salesforce) and other sales management tools
• strong computer skills, including MS Office Suite (Word, Excel, Outlook)
• exceptional accuracy and attention to detail in data entry and lead assessment
• strong organizational and time management skills with the ability to triage tasks effectively
• excellent verbal and written communication skills
• ability to work collaboratively with sales and marketing teams
• proactive approach to identifying and resolving issues in the lead management process

Medical, Dental, Vision, 401K, PTO, Paid Holidays