This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a detail-oriented individual to support correspondence and document processing activities for a healthcare-focused operation in Minneapolis, Minnesota. This Long-term Contract position plays an important role in routing incoming mail, preparing outbound communications, and ensuring documents reach the correct teams for timely follow-up. The ideal candidate is comfortable handling high-volume administrative work, interpreting healthcare-related correspondence, and adapting to shifting daily priorities while working closely with a small collaborative team.
Job Responsibility
Review incoming physical and electronic correspondence, categorize materials accurately, and direct items to the appropriate business units or work queues
Process requests for printing, scanning, and mailing documents, ensuring each item is completed promptly and routed to the correct destination
Prepare claims-related letters and patient or payer communications for daily outbound mail distribution
Retrieve refund request documentation, verify completeness, and provide printed materials to the appropriate accounts payable contacts
Monitor fax transmissions and shared inbox requests, then organize and distribute documents for action or mailing
Pull records from designated queues and assemble materials needed for outgoing correspondence
Maintain accurate document handling practices to support efficient follow-up by billing and collections teams
Partner with onsite teammates to keep correspondence workflows organized and completed within expected timeframes
Requirements
Prior experience in data entry, document review, or administrative support within a healthcare environment
Familiarity with payer and patient correspondence, including the ability to recognize healthcare-related terminology and document types
Strong accuracy and attention to detail when sorting, scanning, indexing, and routing high-volume materials
Ability to manage multiple tasks independently and remain effective when processes require judgment in less-defined situations
Comfort working with printers, scanners, faxed documents, shared inboxes, and queue-based workflow tools
Clear communication skills and a cooperative approach to working with a small team
Dependable organizational skills with the ability to prioritize daily mail, document requests, and follow-up tasks