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We are looking for a dependable Data Entry Clerk to join a utilities and infrastructure team in Midland, Texas in a contract role with the potential to become permanent. This position supports daily field operations by handling customer communication, coordinating technician schedules, and maintaining accurate service and billing records. The ideal candidate is comfortable working in a fast-paced environment, uses technology confidently, and brings a service-focused approach to every interaction.
Job Responsibility:
Respond to incoming customer calls and provide timely, attentive support for service-related needs
Coordinate and assign field technicians based on service requests, scheduling priorities, and operational demands
Prepare and update service tickets with accurate job details to support efficient dispatching and follow-through
Enter operational, customer, and service data into company systems with a high level of accuracy
Generate invoices and ensure billing information is recorded correctly for completed work
Maintain equipment and supply records by tracking inventory activity and updating availability as needed
Work closely with the Dispatching Supervisor and internal teams to keep daily operations organized and on schedule
Requirements:
At least 1 year of experience in dispatching, customer service, data entry, or a related administrative support role
Strong data entry and typing skills with consistent attention to accuracy and detail
Proficiency with computer-based systems and the ability to learn new software quickly
Experience creating, entering, or coding invoices in an office or service environment
Solid scheduling and coordination abilities with the capacity to manage multiple priorities
Effective communication skills and a detail-focused approach to customer and vendor interactions
Ability to adapt to changing business needs and apply practical problem-solving in a fast-paced setting