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The Blood Bank of Hawaii is seeking a Data Entry Clerk to join our Collections team. This role involves entering donor information into our Blood Establishment Computer System (BECS) while following established Standard Operating Procedures (SOPs). You’ll also be responsible for updating donor demographic details as required.
Job Responsibility:
Process Donor History Questionnaires (DHQs) for donations and deferrals
Reconcile DHQs with transport forms and inspect them for accuracy
Search for existing donors or create new records in BECS
Register donations, deferrals, and update demographic information
Verify the accuracy of entered data and resolve discrepancies
Reconcile registrations and samples for testing
File and retrieve DHQs as needed
Ensure the quality of records before imaging and confirm accuracy of imaged files before destroying originals
Run system queries and generate reports as required
Support other team tasks as assigned
Requirements:
Typing speed: 45–50 words per minute
Attention to detail: Ensure high levels of accuracy and follow-through
Communication: Strong oral and written communication skills
Problem-solving: Ability to assess, clarify, and resolve issues
Interpersonal skills: Ability to work with diverse individuals and provide excellent customer service
Time management: Handle tasks effectively under time constraints
Teamwork: Collaborate productively while working independently when needed
Regulatory understanding: Ability to learn and apply procedural requirements
High school diploma or equivalent
Proficiency with Microsoft Windows and Office preferred
Professional appearance and business demeanor
Good attendance and schedule flexibility to meet deadlines