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We are looking for a detail-oriented Data Entry Clerk I to support a local government team in Baltimore, Maryland. This Long-term Contract opportunity is well suited for someone who can accurately manage high volumes of information while providing dependable support in a fast-paced service environment. The role may also involve assisting with customer inquiries and call-related tasks as operational needs require.
Job Responsibility
Enter, update, and maintain records in databases and internal systems with a high level of accuracy
Review source documents for completeness and correct discrepancies before submitting information
Process large volumes of data within established timelines while following department procedures
Respond to inbound inquiries or assist with customer service activities when needed by the team
Verify entered information through routine quality checks to ensure data integrity and consistency
Organize digital and paper files so information can be retrieved quickly and efficiently
Communicate with supervisors and staff regarding missing details, record issues, or workflow updates
Support changes in assignment priorities, including shifts between administrative and service-related duties, as requested.
Requirements
At least 1 year of experience in data entry, administrative support, or a related office-based role
Demonstrated ability to enter information quickly and accurately with strong attention to detail
Experience handling customer service responsibilities, preferably in a call center or inbound call environment
Comfortable using computers, data systems, and standard office software for daily tasks
Strong written and verbal communication skills when interacting with internal teams and the public
Ability to manage repetitive work, meet deadlines, and stay organized in a structured setting
High school diploma or equivalent is typically required.
What we offer
Medical, vision, dental, and life and disability insurance