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This entry-level position is responsible for providing administrative support to Billing Operations during the evening shift while delivering excellent customer service. It offers valuable administrative and industry-specific experience with the flexibility of part-time evening hours.
Job Responsibility:
Provide administrative support to Billing Operations, including data entry, imaging maintenance, and generating correspondence
perform clerical duties such as making copies and organizing documentation
respond promptly to internal and external customer inquiries and requests
accurately read and interpret standard Bills of Lading and freight data
apply logic to tasks that require varying parameters
maintain billing records with imaging and data accuracy
achieve a preferred data entry speed of 8,000+ keystrokes per hour
maintain error rates of ≤ 5% and billing accuracy of ≥ 95%
assist with customer outreach, such as calls, when required
perform additional duties as assigned by the supervisor.
Requirements:
1 year of clerical experience, preferably within the transportation industry
experience working with AS400 systems or similar technology is preferred
strong interpersonal and professional communication skills
proficiency in Microsoft Office tools (Excel, Word, Outlook, etc.)
ability to work independently while maintaining a high degree of accuracy.
Nice to have:
Experience working with AS400 systems or similar technology.
What we offer:
Medical, vision, dental, and life and disability insurance
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