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Data Entry and Support Specialist

Mail Shark

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Location:
United States, Reading, PA

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Process and merge data files for each mailing client to ensure that their direct mail marketing pieces are sent at the correct time, and to the correct destination. Support and assist other departments to create a smooth workflow.

Job Responsibility:

  • Process and merge data files for each mailing client to ensure that their direct mail marketing pieces are sent at the correct time, and to the correct destination
  • Support and assist other departments to create a smooth workflow
  • Prepare, process and merge mailing lists for addressing marketing material
  • Fill out weekly report and print postage tags for priority mailing jobs
  • List certification for mailing/marketing requests
  • Merge client files for weekly logistics trucking plan
  • Prepare, modify and organize weekly logistic paperwork
  • Manage USPS Customer Gateway portal so mail can be verified weekly and so that postage is billed correctly
  • Setup digital campaigns to supplement marketing materials
  • Create itemized schedule for weekly logistic plan to provide to USPS employee prior to verification
  • Verify and upload proof of mailings (postage receipts) for clients
  • Internal account data entry and correspondence
  • Operate in a team environment while independently and collectively working toward similar goals
  • Ability to understand and learn various strategies of mailing (EDDM, full service, suppression, nonprofit, DDU, etc)
  • Perform all other duties as assigned by management

Requirements:

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers or employees of organization
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Knowledge of Microsoft Word, Microsoft Excel, Mail Shark Site, Slight InDesign, CS Suite, internet software, and miscellaneous programs as needed
  • Oral communication skills
  • Customer service skills
  • Organization skills
  • Written communication skills
  • Diplomacy skills
  • Time management skills
  • Telephone etiquette skills
  • Professionalism
  • Computer literacy skills
  • Proofreading skills
  • Keyboard skills
  • Bachelor's degree (B. A. / B. S.) from four-year college or university
  • or one to two years related experience and/or training
  • or equivalent combination of education and experience

Nice to have:

Presort and postsort experience

What we offer:
  • Competitive Salary
  • Medical, vision, and dental insurance plans for you and your family
  • Health coverage begins the first day of the first full month after your start date
  • 401(k) plan with dollar for dollar employer match on a generous % of your contribution
  • You start with 13 days of paid time off (prorated on start date)
  • For each year you’re employed you’ll receive additional PTO (1-5 years: 8 hours) (6+ years: 4 hours)
  • Paid maternity leave - 8 weeks
  • Paid paternity leave - 2 weeks
  • Free catered lunch whenever we hit a weekly sales goal
  • Casual dress code
  • Relaxed atmosphere
  • Easy, encouraged access to upper management and ownership
  • Plenty of coffee stations
  • On-site cafeteria with fresh catered food brought in 2 times a week
  • Free money each week in your account for use in the cafeteria
  • Peaceful outdoor seating area to get away from it all
  • Option to work from home every Friday

Additional Information:

Job Posted:
December 10, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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