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Data/CRM Specialist role at a global gaishikei automotive company with a hybrid work model (3 days WFH/week).
Job Responsibility:
Enhance retention tools by aligning requirements with stakeholders, coordinating with vendors, and managing project roll-outs
Execute retention operations, prepare KPI reports, lead monthly meetings, and collaborate with internal teams to improve processes
Manage Salesforce and CRM performance, implement marketing initiatives, troubleshoot systems, maintain data quality, and serve as CRM service desk contact
Requirements:
5+ years of professional experience
Involvement in CRM rollout projects or system optimization efforts