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The Data Specialist supports efficient program delivery through accurate data tracking, invoice processing, payment reconciliation, reporting, and database management. Collaborating with finance and program teams, this role ensures seamless operations and strong participant support.
Job Responsibility:
Process vendor invoices, student reimbursements, and payments using Sage, Concur, and Salesforce
Route and troubleshoot invoices
manage vendor information and relationships in Sage
Query databases, reconcile payment data, and prepare financial/program reports using advanced Excel
Manage Ramp-related support inbox and provide phone support for learner inquiries
Support account setup by monitoring progress and following up on missing documentation
Create and maintain user guides and training content (e.g., Scribe How, YouTube)
Flag aging invoice requests and resolve bottlenecks
Requirements:
Associate’s Degree in Business Administration required
3+ years’ experience in accounting or program administration (union/nonprofit preferred)