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We are seeking a highly motivated Data Collection Specialist to join our growing user research and data collection team. This role is ideal for someone who is detail‑oriented, technically capable, comfortable working with people, and adaptable in fast‑moving environments. The Data Collection Specialist will support both field‑based and lab or simulated data collection efforts, working closely with research and engineering teams to deliver high‑quality results and continuously improve data collection processes.
Job Responsibility:
Manage end‑to‑end data collection processes, including securing testing materials, handling logistics, training participants, and monitoring data collection activities
Operate, monitor, and troubleshoot data collection hardware and software in both field and lab or simulated environments
Work directly with participants during data collection sessions, ensuring a positive and professional experience
Provide daily status updates and report‑outs on collection activities, issues, and progress
Partner closely with engineering and research teams to improve software usability, tooling, and the participant experience
Own defined projects focused on improving data collection workflows, tools, or documentation
Identify process improvement opportunities and contribute ideas to help evolve and scale data collection operations
Requirements:
2–3 years of experience in natural and/or simulated data collection environments (field collection, lab‑based, or emulated scenarios)
Experience with data collection, moderation, or participant‑based research activities
Familiarity with Linux or Ubuntu environments, including command‑line usage and basic system configuration
Strong communication skills with the ability to work effectively with participants, engineers, and researchers
Proven ability to diagnose and resolve issues in real time during live collection efforts
Bachelor’s degree in a relevant field
Nice to have:
Technical background with hands‑on experience troubleshooting hardware and software
End‑to‑end, hands‑on experience with data collection, including recruiting, moderation, analysis, and reporting
Experience supporting consumer electronics research or user research programs
Background in customer service or participant‑facing roles
Experience working in fast‑paced, iterative research or engineering environments
Comfort and proficiency with gaming controller, joysticks, or similar real time navigation tools, with the ability to apply those skills in an operational environment
What we offer:
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
ESPP (employee stock purchase program)
401K program with company match after 12 months
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
Corporate discount savings program
On-demand training program
Access to certification prep and library of technical and leadership courses/books/seminars after 6+ months