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Data Collection Specialist

United States, Sunnyvale 30.00 - 38.00 USD / Hour · Job Posted May 11, 2026
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Job Description

We are seeking a highly motivated Data Collection Specialist to join our growing user research and data collection team. This role is ideal for someone who is detail‑oriented, technically capable, comfortable working with people, and adaptable in fast‑moving environments. The Data Collection Specialist will support both field‑based and lab or simulated data collection efforts, working closely with research and engineering teams to deliver high‑quality results and continuously improve data collection processes.

Job Responsibility

  • Manage end‑to‑end data collection processes, including securing testing materials, handling logistics, training participants, and monitoring data collection activities
  • Operate, monitor, and troubleshoot data collection hardware and software in both field and lab or simulated environments
  • Work directly with participants during data collection sessions, ensuring a positive and professional experience
  • Provide daily status updates and report‑outs on collection activities, issues, and progress
  • Partner closely with engineering and research teams to improve software usability, tooling, and the participant experience
  • Own defined projects focused on improving data collection workflows, tools, or documentation
  • Identify process improvement opportunities and contribute ideas to help evolve and scale data collection operations

Requirements

  • 2–3 years of experience in natural and/or simulated data collection environments (field collection, lab‑based, or emulated scenarios)
  • Experience with data collection, moderation, or participant‑based research activities
  • Familiarity with Linux or Ubuntu environments, including command‑line usage and basic system configuration
  • Strong communication skills with the ability to work effectively with participants, engineers, and researchers
  • Proven ability to diagnose and resolve issues in real time during live collection efforts
  • Bachelor’s degree in a relevant field

Nice to have

  • Technical background with hands‑on experience troubleshooting hardware and software
  • End‑to‑end, hands‑on experience with data collection, including recruiting, moderation, analysis, and reporting
  • Experience supporting consumer electronics research or user research programs
  • Background in customer service or participant‑facing roles
  • Experience working in fast‑paced, iterative research or engineering environments
  • Comfort and proficiency with gaming controller, joysticks, or similar real time navigation tools, with the ability to apply those skills in an operational environment

What we offer

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • ESPP (employee stock purchase program)
  • 401K program with company match after 12 months
  • HSA (Health Savings Account on the HDHP plan)
  • SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
  • Corporate discount savings program
  • On-demand training program
  • Access to certification prep and library of technical and leadership courses/books/seminars after 6+ months
  • Certification discounts
  • Career coach

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