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Scale AI is seeking a hands-on Data Collection Program Manager to own and optimize contributor-facing workflows across hardware, rigs, and physical logistics. This role blends program management, operational problem-solving, and process ownership to ensure smooth execution of complex, work stream projects. You’ll coordinate contributors, manage hardware and rig logistics, and improve SOPs while solving real-world challenges at the intersection of digital and physical workflows. This role is ideal for someone who thrives in operationally complex environments and wants ownership over end-to-end execution.
Job Responsibility:
Coordinate contributors across multiple operational workflows (no direct reports)
Manage hardware and rig logistics to ensure timely, accurate delivery and setup
Own SOPs and operational processes, continuously iterating to improve efficiency
Solve hands-on problems spanning both digital and physical workflows
Track workstreams, identify bottlenecks, and proactively implement solutions
Collaborate with cross-functional teams (Engineering, Product, Procurement, Data) to ensure seamless execution
Build reporting and feedback loops to provide transparency and inform leadership decisions
Requirements:
3–5+ years as a strong Operations or Program Manager with exposure to hardware, logistics, or physical workflows
Experience coordinating multiple work streams simultaneously
Hands-on problem solver with a bias toward action
Comfortable working in a contributor-facing, on-site operational environment
Strong organizational skills with the ability to design scalable processes
Experience improving processes and SOPs for operational efficiency
Nice to have:
Experience in hardware operations, rig setup, or warehouse/logistics environments
Familiarity with workflow or project management tools
Exposure to cross-functional collaboration across engineering, product, or operations teams