Data Coach Job at Multiverse (London)

Job Description

As a Data Cohort Coach you will be responsible for guiding the learning experience for apprentices and helping them reach their full potential. Your role will be focusing on personalised coaching, where you'll be supporting apprentices across multiple businesses to become the next generation of business leaders.

Job Responsibility

Guide apprentices to successful, timely completion of their programme
Master group and individualised coaching techniques to enhance apprentice learning
Adhere to coach quality frameworks to ensure a consistent level of quality for every coaching session and a consistent experience for every apprentice
Create a vibrant, inclusive and motivating environment that drives apprentice learning, engagement and overall satisfaction
Maintain an owner’s mentality, whether while working with assigned apprentices or in support of other coaches, be proactive in taking action, sharing feedback, or providing support to ensure the progress and success of our learners
Work with Ops and other supporting teams to review and action the data provided to deliver the best experience for your apprentices
Engage with apprentice managers for synchronous progress reviews using the information provided by the ops teams
Focus on results related to the programme health of your apprentices, implementing interventions in partnership with operations team members to ensure learners stay on track, standing the best chance of success on programmes
Utilize resources & learning opportunities provided by Multiverse, stay up-to-date on knowledge, learning and product updates, to ensure you are equipped to support your apprentices
Build & maintain credibility with your apprentices by utilising a mixture of professional experience, program/domain knowledge and client context in your interactions
Create a compelling narrative about Multiverse, our mission, and the pillars of our offering, and help apprentices connect to it through the duration of their apprenticeship, and beyond

Requirements

3 + years of professional experience where you have used data on a daily basis to make informed business decisions
Strong expertise in data collection, processing, and analysis, with proficiency in Excel and BI tools
Exceptional written, verbal and on-camera communication and presentation skills
Practical experience teaching, mentoring or coaching professionals in an academic or commercial environment
Demonstrated mastery of coaching best practices and/or openness to develop in this area
Passion for delivering the best learning opportunities and supporting others on their development journey
Experience managing and developing positive stakeholder relationships
Belief in the principles of applied learning: supporting learners to develop the knowledge, skills and behaviours to generate real business outcomes as quickly as possible

What we offer

27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year
private medical Insurance with Bupa
a medical cashback scheme
life insurance
gym membership & wellness resources through Wellhub
access to Spill - all in one mental health support
Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month
Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year
Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!

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