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Data Centre Technician

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JLL

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Location:
United Kingdom , London

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This role is in support of Data Centre Operations for Proximity Services based at Telehouse Docklands Data Centre. We also look after Paternoster Square Head Office and 5 Canada Square where the aim is to deliver service to the best possible standard for all infrastructure and processes managed within the data centre.

Job Responsibility:

  • Validating work schedules
  • Adding workorders on xpedite
  • Liaising with shift engineers at handover, ensuring everything is documented
  • Arranging accesses
  • Arranging deliveries
  • Warehouse duties
  • Providing technical assistance and overall support to customers providing 24/7 365 cover
  • Installation of racks, housing, network and computer equipment
  • Managing and implementing installations as required, including shelves, power strips, rails, cable management and customer IT equipment
  • Identifying issues with hardware or cabling, which can include replacing internal components and testing, tracing and labelling of cabling
  • Liaising with counterparts within the company globally and 3rd parties, on hardware related issues and processes
  • Sharing responsibility for upholding the standards of tidiness, cleanliness, security, asset information and installation standards within the computer suites

Requirements:

  • Computer engineering experience and knowledge
  • Cabling experience and knowledge
  • Installation of rack mount kit including HP and CISCO, Dell, Arista, Synergy 1200
  • Hardware maintenance – swapping of failed customer replaceable parts such as cache battery, HDD, Power Supply
  • Highly motivated individual, with a positive & pro-active attitude to work
  • Willingness to make changes to improve operational efficiency through innovation, process, and procedures
  • Ability to act rapidly and logically under pressure and making effective use of others in resolving problems
  • Capable of working with the minimum of supervision
  • Good written and verbal communication skills (English)
  • Good working knowledge of Outlook, Word, and Excel
  • Excellent team skills, with an ability to listen and contribute to discussions and meetings
  • Customer and service focused, with determination to meet their needs
  • Flexibility in this roll is key

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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