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Are you a Data Centre specialist with the grit to handle mission-critical infrastructure? Join a global leader in Cloud and AI technology and power the systems that impact billions of lives. We are seeking Data Centre Technician’s to join a world-class team supporting one of the largest cloud infrastructures in the world. This isn't just a 'fix-it' job; it’s a hands-on role in a high-stakes, mission-critical environment where you ensure the physical heartbeat of the cloud remains steady 24/7. You will be responsible for the end-to-end delivery of technical support and hardware installations. From complex rack deployments and structured cabling to board-level fault diagnosis, your work directly impacts the reliability of global digital services.
Job Responsibility:
Lead the installation, commissioning, and optimisation of production server hardware and new 'whitespace' designs
Perform system board-level repairs, hardware troubleshooting, and structured cabling
Prioritise ticketing queues, resolve escalations, and navigate rigorous Change Management protocols to clear blocking issues
Assist in planning and commissioning new rack positions and physical infrastructure
Work in close collaboration to other technical teams & non-technical teams (e.g networking, compute, compliance, business operations)
Participate in the design, planning, and commissioning of new 'whitespaces' and rack positions
Support the deployment of physical infrastructure, including server hardware, storage, and networking equipment
Manage the end-to-end installation, replacement, and troubleshooting of copper and fibre cabling
Participate in the ongoing monitoring and optimisation of all production hardware to ensure peak performance
Perform complex hardware repairs, including system board-level diagnosis and component replacement, ensuring all tasks meet strict Service Level Agreements (SLAs)
Act as a critical point of contact for escalating technical support and providing timely solutions for internal customer issues
Operate strictly within a ticket-based environment
Work alongside diverse teams, including Networking, Compute, Compliance, and Business Operations
Utilise internal tools to provide accurate, real-time reporting on site health and project progress
Proactively prioritise ticketing queues to clear blocking issues and maintain the flow of technician activities
Requirements:
Must hold a valid driver’s license and reside within 60 minutes of the data centre
Must be willing and able to participate in a 7x24-hour standby rotation and shift program
Deep experience in fault diagnosis, hardware troubleshooting, and large-scale rack deployments
Ability to translate complex technical problems into actionable solutions for both technical and non-technical stakeholders
Must have a Construction Induction Card (White Card) or be willing to obtain
Must be able to pass and obtain a National Police Clearance
What we offer:
Professional Growth: Exposure to high-level technical environments and global standard operational protocols
Stability: Long-term, ongoing contract opportunities with a steady pipeline of critical project work
Impact: A chance to work on infrastructure that supports everything from global industry innovation to life-saving care