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Data Centre Technician

United Kingdom, London · Job Posted February 20, 2026
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Job Description

This role is in support of Data Centre Operations for Proximity Services based between Telehouse Docklands Data Centre and the Paternoster Square Head Office, where the aim is to deliver service to the best possible standard for all infrastructure and processes managed within the data centre. The Data Centre engineer will be responsible for providing technical assistance and overall support to our customers providing 24/7 cover through a 12 hour shift pattern within the data Centre and 8 hour split shift at head office. Business hours only (07:00 to 19:00) Monday to Friday.

Job Responsibility

  • Deliver service to the best possible standard for all infrastructure and processes managed within the data centre
  • Provide technical assistance and overall support to our customers providing 24/7 cover through a 12 hour shift pattern within the data Centre and 8 hour split shift at head office
  • Installation of racks, housing, network and computer equipment
  • Manage and implement installations as required, including shelves, power strips, rails, cable management and customer IT equipment
  • Identify issues with the hardware or cabling, which can include replacing internal components and testing, tracing and labelling of cabling
  • Liaise with counterparts within the company globally and 3rd parties, on hardware related issues and processes
  • Share responsibility for upholding the standards of tidiness, cleanliness, security, asset information and installation standards within the computer suites

Requirements

  • Computer engineering experience and knowledge
  • Cabling experience and knowledge
  • Installation of rack mount kit including HP and CISCO, Dell, Arista, Synerrgy 1200
  • Hardware maintenance – swapping of failed customer replaceable parts such as cache battery, HDD, Power Supply
  • Highly motivated individual, with a positive & pro-active attitude to work
  • Willingness to make changes to improve operational efficiency through innovation, process and procedures, adopting and adapting ideas and practices from elsewhere
  • Ability to act rapidly and logically under pressure and making effective use of others in resolving problems
  • Capable of working with the minimum of supervision
  • Good written and verbal communication skills (English)
  • Good working knowledge of Outlook, Word and Excel
  • Excellent team skills, with an ability to listen and contribute to discussions and meetings
  • Customer and service focused, with determination to meet their needs
  • Flexible due to float position

Nice to have

  • ITIL Accreditation
  • Service Now
  • Must hold a valid UK driving licence

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