Data Centre Technician Job at JLL (London)

Data Centre Technician

JLL

Location:
United Kingdom , London

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This role is in support of Data Centre Operations for Proximity Services based between Telehouse Docklands Data Centre and the Paternoster Square Head Office, where the aim is to deliver service to the best possible standard for all infrastructure and processes managed within the data centre. The Data Centre engineer will be responsible for providing technical assistance and overall support to our customers providing 24/7 cover through a 12 hour shift pattern within the data Centre and 8 hour split shift at head office. Business hours only (07:00 to 19:00) Monday to Friday.

Job Responsibility:

Deliver service to the best possible standard for all infrastructure and processes managed within the data centre
Provide technical assistance and overall support to our customers providing 24/7 cover through a 12 hour shift pattern within the data Centre and 8 hour split shift at head office
Installation of racks, housing, network and computer equipment
Manage and implement installations as required, including shelves, power strips, rails, cable management and customer IT equipment
Identify issues with the hardware or cabling, which can include replacing internal components and testing, tracing and labelling of cabling
Liaise with counterparts within the company globally and 3rd parties, on hardware related issues and processes
Share responsibility for upholding the standards of tidiness, cleanliness, security, asset information and installation standards within the computer suites

Requirements:

Computer engineering experience and knowledge
Cabling experience and knowledge
Installation of rack mount kit including HP and CISCO, Dell, Arista, Synerrgy 1200
Hardware maintenance – swapping of failed customer replaceable parts such as cache battery, HDD, Power Supply
Highly motivated individual, with a positive & pro-active attitude to work
Willingness to make changes to improve operational efficiency through innovation, process and procedures, adopting and adapting ideas and practices from elsewhere
Ability to act rapidly and logically under pressure and making effective use of others in resolving problems
Capable of working with the minimum of supervision
Good written and verbal communication skills (English)
Good working knowledge of Outlook, Word and Excel
Excellent team skills, with an ability to listen and contribute to discussions and meetings
Customer and service focused, with determination to meet their needs
Flexible due to float position

Nice to have:

ITIL Accreditation
Service Now
Must hold a valid UK driving licence

Additional Information:

Job Posted:
February 20, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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