CrawlJobs Logo

Data Centre Team Leader

United Kingdom, North Acton 42000.00 - 45000.00 GBP / Year · Job Posted May 27, 2026
Apply Position
Job Link Share

Job Description

The Data Centre Team Leader is a key position in managing and providing support for our Client’s Data Centre cabling infrastructure, its server and network hardware environment and physical security controls. Reporting to the Local Data Centre Manager, the Data Centre Team Leader will be site based and be responsible for the delivery of Moves, Adds and Changes (MAC) work and Business As Usual (BAU) works at a client Data Centre (In certain circumstance this may be multiple Data Centres and/or may include some Campus locations). The role is focused on the coordination and management of a team of 4+ local DC operations engineers working on rotated 24/7 shifts, as well as assisting in remote management for the wider DC Ops staff in conjunction with the peer team lead. The Data Centre Team Leader assists with the planning and smooth implementation of the day-to-day activities for all DC Ops engineering works. Working with the client, Service Delivery Manager and Data Centre Manager to improve the operational systems, processes, and procedures in support of enhanced service deliverables and management reporting.

Job Responsibility

  • Device provisioning and change execution
  • Decommissions & disposals
  • Break/ fix & monitoring
  • Records and reporting
  • Third party chaperone

Requirements

  • Relevant experience working in banking IT environment
  • Relevant experience working in a Data Centre Moves Adds and Changes environment (IT Hardware deployment)
  • Extensive knowledge/ experience in structured cabling installation, fault finding and testing with fluke test equipment
  • Thorough knowledge of structured cabling standards and cable types (FTP,UTP & Optical Fibre)
  • Excellent MS Office Suite experience (Outlook, Excel, Word etc)
  • Self-starter, organised, detailed-oriented and ability to work independently as well as part of a team
  • Prioritisation skills and multitasking ability
  • Ability to work under pressure
  • Expert knowledge of Asset Management Systems
  • Expert knowledge of Ticketing Systems
  • Expert understanding of complex change management and service delivery processes
  • Ability to mentor and train new starters on all systems, processes, and procedures
  • Ability to approve / sign off training modules
  • Ability to lead / supervise shift activities
  • Ability to lead / supervise special projects from design through to handover
  • Experienced Service Delivery professional
  • Support in a large-scale and diverse environment of incident management, escalation procedures and project delivery disciplines
  • Supervisory of people and management skills
  • Experience of managing 3rd parties and 3rd party delivered services
  • Satisfactory Skills Matrix score
  • Be an ambassador for Onnec Group Managed Services
  • COMPTIA Server+
  • COMPTIA Network+

Nice to have

  • Previous training / qualifications within Information Technology field
  • BICSI Technician Training
  • Certified Data Centre Technician Professional (CDCTP®)
  • Cisco Certified Network Associate – Data Center (CCNA DCICN DCICT)
  • Certified Data Centre Management Professional (CDCMP®)
  • Information Technology Infrastructure Library – Foundation & Expert (ITIL®)

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Data Centre Team Leader

8 matching positions

Data Centre Team Leader

ONNEC Group are a leading independent technology partner and global integrator, ...
Location
Location
United Kingdom , London
Salary
Salary:
42000.00 - 45000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Relevant experience working in banking IT environment
  • Relevant experience working in a Data Centre Moves Adds and Changes environment (IT Hardware deployment)
  • Extensive knowledge/ experience in structured cabling installation, fault finding and testing with fluke test equipment
  • Thorough knowledge of structured cabling standards and cable types (FTP,UTP & Optical Fibre)
  • Excellent MS Office Suite experience (Outlook, Excel, Word etc)
  • Self-starter, organised, detailed-oriented and ability to work independently as well as part of a team
  • Prioritisation skills and multitasking ability
  • Ability to work under pressure
  • Expert knowledge of Asset Management Systems
  • Expert knowledge of Ticketing Systems
Job Responsibility
Job Responsibility
  • Building equipment racks, copper & fibre patching, SFP module installations and complete hardware installations for new server deployments, ensuring adherence to documented procedures
  • Connectivity testing for all installations (end-device patching)
  • Change record ownership for new installs and server move activities
  • Assist with all facets of build process including shipping and receiving, identification of incompatibility and work around solutions
  • Assisting in routine changes using the IDRAC / MGMT port for some changes (IP's, gateway, ports, etc.) and server relocations within and across the data centres
  • Swap out small, racked network devices
  • Approve change record for phase 1 (cool off) & 2 (physical) changes
  • Remove equipment to secure store area
  • Arrange and manage asset disposal process as documented in central system
  • Responding to break/fix incidents
  • Fulltime
Read More
Arrow Right

Data Centre Team Leader

The Data Centre Team Leader is a key position in managing and providing support ...
Location
Location
United Kingdom , North Acton
Salary
Salary:
42000.00 - 45000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Relevant experience working in banking IT environment
  • Relevant experience working in a Data Centre Moves Adds and Changes environment (IT Hardware deployment)
  • Extensive knowledge/ experience in structured cabling installation, fault finding and testing with fluke test equipment
  • Thorough knowledge of structured cabling standards and cable types (FTP,UTP & Optical Fibre)
  • Excellent MS Office Suite experience (Outlook, Excel, Word etc)
  • Self-starter, organised, detailed-oriented and ability to work independently as well as part of a team
  • Prioritisation skills and multitasking ability
  • Ability to work under pressure
  • Expert knowledge of Asset Management Systems
  • Expert knowledge of Ticketing Systems
Job Responsibility
Job Responsibility
  • Device provisioning and change execution: Building equipment racks, copper & fibre patching, SFP module installations and complete hardware installations for new server deployments, ensuring adherence to documented procedures
  • Connectivity testing for all installations (end-device patching)
  • Change record ownership for new installs and server move activities
  • Assist with all facets of build process including shipping and receiving, identification of incompatibility and work around solutions
  • Assisting in routine changes using the IDRAC / MGMT port for some changes (IP's, gateway, ports, etc.) and server relocations within and across the data centres
  • Swap out small, racked network devices
  • Decommissions & disposals: Approve change record for phase 1 (cool off) & 2 (physical) changes
  • Remove equipment to secure store area
  • Arrange and manage asset disposal process as documented in central system
  • Break/ fix & monitoring: Responding to break/fix incidents
  • Fulltime
Read More
Arrow Right

Data Centre Team Leader

The Data Centre Team Leader is a key position in managing and providing support ...
Location
Location
United Kingdom , North Acton
Salary
Salary:
42000.00 - 45000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Relevant experience working in banking IT environment
  • Relevant experience working in a Data Centre Moves Adds and Changes environment (IT Hardware deployment)
  • Extensive knowledge/ experience in structured cabling installation, fault finding and testing with fluke test equipment
  • Thorough knowledge of structured cabling standards and cable types (FTP,UTP & Optical Fibre)
  • Excellent MS Office Suite experience (Outlook, Excel, Word etc)
  • Self-starter, organised, detailed-oriented and ability to work independently as well as part of a team
  • Prioritisation skills and multitasking ability
  • Ability to work under pressure
  • Expert knowledge of Asset Management Systems
  • Expert knowledge of Ticketing Systems
Job Responsibility
Job Responsibility
  • Device provisioning and change execution: Building equipment racks, copper & fibre patching, SFP module installations and complete hardware installations for new server deployments, ensuring adherence to documented procedures
  • Connectivity testing for all installations (end-device patching)
  • Change record ownership for new installs and server move activities
  • Assist with all facets of build process including shipping and receiving, identification of incompatibility and work around solutions
  • Assisting in routine changes using the IDRAC / MGMT port for some changes (IP's, gateway, ports, etc.) and server relocations within and across the data centres
  • Swap out small, racked network devices
  • Decommissions & disposals: Approve change record for phase 1 (cool off) & 2 (physical) changes
  • Remove equipment to secure store area
  • Arrange and manage asset disposal process as documented in central system
  • Break/ fix & monitoring: Responding to break/fix incidents
  • Fulltime
Read More
Arrow Right

Data Centre Team Leader

The Data Centre Team Leader is a key position in managing and providing support ...
Location
Location
United Kingdom , Welwyn Garden City
Salary
Salary:
42000.00 - 45000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Relevant experience working in banking IT environment
  • Relevant experience working in a Data Centre Moves Adds and Changes environment (IT Hardware deployment)
  • Extensive knowledge/ experience in structured cabling installation, fault finding and testing with fluke test equipment
  • Thorough knowledge of structured cabling standards and cable types (FTP,UTP & Optical Fibre)
  • Excellent MS Office Suite experience (Outlook, Excel, Word etc)
  • Self-starter, organised, detailed-oriented and ability to work independently as well as part of a team
  • Prioritisation skills and multitasking ability
  • Ability to work under pressure
  • Expert knowledge of Asset Management Systems
  • Expert knowledge of Ticketing Systems
Job Responsibility
Job Responsibility
  • Device provisioning and change execution: Building equipment racks, copper & fibre patching, SFP module installations and complete hardware installations for new server deployments, ensuring adherence to documented procedures
  • Connectivity testing for all installations (end-device patching)
  • Change record ownership for new installs and server move activities
  • Assist with all facets of build process including shipping and receiving, identification of incompatibility and work around solutions
  • Assisting in routine changes using the IDRAC / MGMT port for some changes (IP's, gateway, ports, etc.) and server relocations within and across the data centres
  • Swap out small, racked network devices
  • Decommissions & disposals: Approve change record for phase 1 (cool off) & 2 (physical) changes
  • Remove equipment to secure store area
  • Arrange and manage asset disposal process as documented in central system
  • Break/ fix & monitoring: Responding to break/fix incidents
  • Fulltime
Read More
Arrow Right

Data Centre Team Leader

The Data Centre Team Leader is a key position in managing and providing support ...
Location
Location
United Kingdom , Welwyn Garden City
Salary
Salary:
42000.00 - 45000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Relevant experience working in banking IT environment
  • Relevant experience working in a Data Centre Moves Adds and Changes environment (IT Hardware deployment)
  • Extensive knowledge/ experience in structured cabling installation, fault finding and testing with fluke test equipment
  • Thorough knowledge of structured cabling standards and cable types (FTP,UTP & Optical Fibre)
  • Excellent MS Office Suite experience (Outlook, Excel, Word etc)
  • Self-starter, organised, detailed-oriented and ability to work independently as well as part of a team
  • Prioritisation skills and multitasking ability
  • Ability to work under pressure
  • Expert knowledge of Asset Management Systems
  • Expert knowledge of Ticketing Systems
Job Responsibility
Job Responsibility
  • Device provisioning and change execution: Building equipment racks, copper & fibre patching, SFP module installations and complete hardware installations for new server deployments, ensuring adherence to documented procedures
  • Connectivity testing for all installations (end-device patching)
  • Change record ownership for new installs and server move activities
  • Assist with all facets of build process including shipping and receiving, identification of incompatibility and work around solutions
  • Assisting in routine changes using the IDRAC / MGMT port for some changes (IP's, gateway, ports, etc.) and server relocations within and across the data centres
  • Swap out small, racked network devices
  • Decommissions & disposals: Approve change record for phase 1 (cool off) & 2 (physical) changes
  • Remove equipment to secure store area
  • Arrange and manage asset disposal process as documented in central system
  • Break/ fix & monitoring: Responding to break/fix incidents
  • Fulltime
Read More
Arrow Right

Data Centre Team Leader

The Data Centre Team Leader is a key position in managing and providing support ...
Location
Location
United Kingdom , North Acton
Salary
Salary:
42000.00 - 45000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Relevant experience working in banking IT environment
  • Relevant experience working in a Data Centre Moves Adds and Changes environment (IT Hardware deployment)
  • Extensive knowledge/ experience in structured cabling installation, fault finding and testing with fluke test equipment
  • Thorough knowledge of structured cabling standards and cable types (FTP,UTP & Optical Fibre)
  • Excellent MS Office Suite experience (Outlook, Excel, Word etc)
  • Self-starter, organised, detailed-oriented and ability to work independently as well as part of a team
  • Prioritisation skills and multitasking ability
  • Ability to work under pressure
  • Expert knowledge of Asset Management Systems
  • Expert knowledge of Ticketing Systems
Job Responsibility
Job Responsibility
  • Device provisioning and change execution: Building equipment racks, copper & fibre patching, SFP module installations and complete hardware installations for new server deployments, ensuring adherence to documented procedures
  • Connectivity testing for all installations (end-device patching)
  • Change record ownership for new installs and server move activities
  • Assist with all facets of build process including shipping and receiving, identification of incompatibility and work around solutions
  • Assisting in routine changes using the IDRAC / MGMT port for some changes (IP's, gateway, ports, etc.) and server relocations within and across the data centres
  • Swap out small, racked network devices
  • Decommissions & disposals: Approve change record for phase 1 (cool off) & 2 (physical) changes
  • Remove equipment to secure store area
  • Arrange and manage asset disposal process as documented in central system
  • Break/ fix & monitoring: Responding to break/fix incidents
  • Fulltime
Read More
Arrow Right
New

Contact Centre Team Leader

This is an exciting time to join our newly created Contact Centre, designed to d...
Location
Location
United Kingdom , Liverpool
Salary
Salary:
32000.00 GBP / Year
sureserve.co.uk Logo
Sureserve
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience managing teams in a fast-paced contact centre environment, ideally within customer focused or social housing setting
  • Strong people-management and coaching abilities, with experience developing team performance
  • Experience with CRM systems (desirable)
  • Demonstrable success in achieving KPIs, service levels and operational targets
  • Confident handling escalated or complex customer queries
  • Highly organised, with the ability to prioritise workload and manage resources effectively
  • Competent in using contact centre systems, reporting tools and performance dashboards
  • Excellent communication, problem-solving and decision-making skills with a commitment to delivering a high-quality service
  • Be available for occasional weekend coverage/support
Job Responsibility
Job Responsibility
  • Oversee the day-to-day management of a team of Contact Centre Advisors, ensuring the consistent delivery of high-quality services
  • Lead performance management activities, using data to track KPIs such as service levels, response times and customer satisfaction
  • Conduct regular 1:1s and team huddles to support skills development, address performance gaps and reinforce high standards
  • Carry out quality checks across calls, emails, and digital channels, providing constructive feedback and identifying training needs
  • Manage escalated or complex customer queries, ensuring timely, accurate resolutions to that support positive outcomes for residents and partners
  • Support the onboarding, training, and ongoing development of team members, ensuring knowledge of services, processes and compliance requirements remains up to date
  • Analyse performance and quality trends to identify opportunities for process improvement within the newly established centre
  • Support with contract mobilization and be involved with end-to-end recruitment activity for Contact Centre Advisors, including workforce planning, shortlisting, interviewing, and selection
  • Work collaboratively with housing officers, repairs teams, income officers, and external contractors to ensure seamless service delivery
What we offer
What we offer
  • Contributory pension scheme
  • Life assurance
  • 20 days + Bank holidays (service based increasing holiday scheme)
  • Enhanced maternity, paternity, adoption leave and other family friendly policies
  • Sureserve Benefits Hub, accessing over 1000 retail discounts
  • Virtual GP service, available for employees and immediate family
  • Employee Assistance Programme (EAP)
  • Bike2Work Scheme
  • EV Car Scheme
  • Employee engagement events and “Employee Voice” programmes
  • Fulltime
Read More
Arrow Right

Contact Centre Team Leader

As a Team Leader in Client Support, you’ll be right at the heart of how we deliv...
Location
Location
United Kingdom , Crewe
Salary
Salary:
28652.53 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • You’re an experienced people leader who enjoys coaching, developing and motivating others
  • You’re confident managing performance, attendance and conduct in a fair, consistent and supportive way
  • You have a strong eye for detail and take pride in quality, accuracy and compliance
  • You’re comfortable working with SLAs and understand what it takes to consistently meet (and exceed) them
  • You’re organised and confident juggling priorities, workloads and deadlines
  • You handle escalations calmly and take ownership of resolving issues end‑to‑end
  • You maintain strong knowledge of systems, tools and processes so you can confidently support your team
  • You’re motivated by continuous improvement and helping your team grow in confidence, accuracy and productivity.
Job Responsibility
Job Responsibility
  • Leading and supporting a team of advisors across administrative tasks, email handling and telephone contacts, helping them consistently deliver their best work
  • Coaching advisors through regular 1:1s, performance reviews and ongoing development conversations
  • Creating a motivated, high‑performing team environment where people feel valued, supported and clear on expectations
  • Managing attendance and conduct in line with AO policies, always taking a fair and people‑first approach
  • Carrying out regular quality checks to ensure written communication, administration and data accuracy meet AO standards
  • Ensuring full process compliance so all work is consistent, efficient and customer‑ready
  • Owning daily work allocation to keep priorities clear, workloads balanced and SLAs on track
  • Managing escalations involving complex admin issues or errors, resolving them calmly, clearly and efficiently
  • Driving continuous improvement in accuracy, productivity and overall team delivery
  • Embedding a culture where ownership, quality and SLA performance matter every day.
What we offer
What we offer
  • 33 days holiday
  • At least 5% contribution pension scheme
  • Enhanced Maternity, Paternity and Adoption Packages
  • Make a difference day (x2 fully paid charity days a year)
  • Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder.
  • Fulltime
Read More
Arrow Right