Data Centre Service Delivery Field Support Engineer (L2) Job at NTT DATA (Petaling Jaya)

New

Cross Technology Service Delivery Field Support Engineer (L2)

Join a leading technology firm as a Cross Technology Service Delivery Field Supp...

Location

Singapore , Singapore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in Information Technology or Computing or related field
Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.
Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc.
Collaboration certifications such as - Valid CCNP Collaboration Certification required
Microsoft Voice certification (MS700 & MS720) advantageous
Valid Webex Calling & Webex Contact Centre certification
Moderate level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony
Moderate level experience in technical support to clients
Moderate level experience in diagnosis and troubleshooting
Moderate level experience providing remote support in Collaboration technologies

Job Responsibility

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational
Ensures that any software that is part of the solution is installed and configured according to client requirements
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles
Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform
Ensures the efficient and comprehensive resolution of incidents and requests
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures

Fulltime

New

Cross Technology Service Delivery Field Support Engineer

The Cross Technology Service Delivery Field Support Engineer (L1) is an entry le...

Location

Singapore , Singapore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in Information Technology or Computing or related field
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.
Associate level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc.
Valid CCNA Certification required
Entry level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony
Entry level experience in technical support to clients
Entry level experience in diagnosis and troubleshooting
Entry level experience providing remote support in Collaboration technologies
Entry level experience in relevant technology (Cisco and its product stack, SBC's such as AudioCodes and Oracle, CUBE's, Webex calling etc.)
Entry level understanding of Network routing and switching

Job Responsibility

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational
Ensures that any software that is part of the solution is installed and configured according to client requirements
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform
Ensures the efficient and comprehensive resolution of incidents and requests
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures

Fulltime

New

Cross Technology Service Delivery Field Support Engineer (L1)

The Cross Technology Service Delivery Field Support Engineer (L1) is an entry le...

Location

Singapore , Singapore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in Information Technology or Computing or related field
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.
Associate level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc.
Collaboration certifications such as - Valid CCNA Certification required
Microsoft Voice certification (MS700 & MS720) advantageous
and Webex Calling certification advantageous
Entry level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony
Entry level experience in technical support to clients
Entry level experience in diagnosis and troubleshooting
Entry level experience providing remote support in Collaboration technologies

Job Responsibility

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational
Ensures that any software that is part of the solution is installed and configured according to client requirements
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform
Ensures the efficient and comprehensive resolution of incidents and requests
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures

Fulltime

Customer Success Associate

As a Customer Success Associate, you will be challenged to provide amazing suppo...

Location

Philippines , Metro Manila

Salary:

30000.00 PHP / Month

Snappr

Expiration Date

Until further notice

Requirements

Bilingual proficiency in written and spoken English
BPO experience is a plus, but fresh graduates and career shifters are welcome to apply
Track and monitor CSAT scores, identifying trends and areas for improvement
Fantastic phone manners and email etiquette
A 'let's get it done' mindset
The ability to balance attention to detail with swift execution
Should be willing to report 100% onsite in Ortigas and work on a shifting schedule

Job Responsibility

Help Snappr expand to new markets by supporting customers worldwide
Answer questions about the photoshoot process and resolve scheduling issues
Work with photographers to resolve disputes around the results of their photoshoots
In a start-up environment, job duties may shift with customer needs, so flexibility is essential
Hustle - take ownership of Snappr's growth and do whatever it takes to get the job done

What we offer

PHP 30k/month on-target earnings (including performance pay)
PHP 1.5k-2k transportation allowance
20% night differential (if applicable)
Health Insurance (HMO w/ dependents)
Free daily meals
Paid Time Off
Company Equity

Fulltime

Fire Risk Assessor

A well-regarded consultancy is seeking a Fire Risk Assessor to join their expand...

Location

United Kingdom , London

Salary:

40000.00 - 50000.00 GBP / Year

Brandon James

Expiration Date

Until further notice

Requirements

Minimum 1-2 years of experience completing Type 1-3 FRAs
Tier 2 registration with the IFSM (current or at least in view)
Up-to-date knowledge of the Regulatory Reform (Fire Safety) Order 2005, the Fire Safety Act 2021, and current risk assessment standards such as PAS 79
Strong report writing and communication skills
A full UK driving licence (preferable)

Job Responsibility

Undertake Type 1-3 Fire Risk Assessments across a range of sites
Prepare clear, accurate, and practical reports for clients
Advise on fire safety improvements in line with current regulations
Liaise confidently with clients, contractors, and stakeholders
Travel across London and the South East

What we offer

Generous mileage allowance for travel across London & the South East
Strong support for ongoing CPD, training, and professional certifications
Exposure to a diverse range of buildings and client portfolios
A supportive, collaborative working environment
Package + Travel Allowance

Fulltime

Principal Fire Engineer

Senior position within a collaborative and forward-thinking environment where yo...

Location

United Kingdom , Manchester

Salary:

65000.00 - 75000.00 GBP / Year

Brandon James

Expiration Date

Until further notice

Requirements

Degree-qualified in Fire Engineering or a related discipline
Significant experience in fire engineering
Chartered status (CEng/MIFireE) preferred
Proven ability to lead complex projects and manage client relationships
Strong knowledge of UK fire safety legislation, standards, and design codes
Collaborative leader with passion for innovation and technical excellence

Job Responsibility

Lead delivery of fire engineering projects from concept through to completion
Provide strategic and technical advice to clients, design teams, and stakeholders
Manage and mentor engineers at various levels
Oversee project budgets, timelines, and quality assurance processes
Contribute to business development through client relationship management and proposal writing

What we offer

Discretionary Bonus up to £3,600 tax free
Private healthcare
Gym membership discounts
Professional membership covered
Season ticket loan for travel assistance
Salary sacrifices pension scheme (Employer pays 10%)
Regular social events
Ongoing CPD, mentoring, and professional development support
Flexible working arrangements
Work-life balance focus

Fulltime

Assistant Building Surveyor

Assistant Building Surveyor position with a dynamic multi-disciplinary construct...

Location

United Kingdom , Kent

Salary:

30000.00 - 36000.00 GBP / Year

Brandon James

Expiration Date

Until further notice

Requirements

BSc/MSc in Building Surveying or a RICS-accredited degree
Previous experience in a consultancy environment is advantageous
Strong written and verbal communication skills
Proactive, collaborative, and focused on achieving chartered status
Eager to learn, self-motivated, and adaptable

Job Responsibility

Supporting the delivery of a range of professional and project-based services
Providing advice on the design, construction, maintenance, and repair of properties
Working on projects across multiple sectors, including education, residential, and commercial
Collaborating with senior surveyors and engaging directly with clients
Conducting surveys and preparing reports
Assisting in design, maintenance, and refurbishment works

What we offer

25 days annual leave plus bank holidays
Cycle to work scheme
Gym membership and fitness funding
Dental and eyecare vouchers
Retail discounts
Employee Assistance Programme
Pension scheme
Electric vehicle scheme
Family and friend benefits
Exceptional APC support programme

Fulltime

Fire Engineer

A leading, forward-thinking multidisciplinary consultancy is seeking a Fire Engi...

Location

United Kingdom , London

Salary:

45000.00 - 55000.00 GBP / Year

Brandon James

Expiration Date

Until further notice

Requirements

A degree in Fire Engineering or a closely related discipline
Proven experience in a fire consultancy or similar environment, at least 18-24 months
Up-to-date understanding of UK fire regulations and standards
Excellent written communication skills, with the ability to produce high-quality technical reports
Strong interpersonal skills and confidence in client-facing scenarios
A pragmatic, solution-focused mindset when addressing complex fire safety challenges

Job Responsibility

Producing clear and concise fire safety reports for new builds, refurbishments and complex developments
Engaging directly with clients, design teams and external stakeholders to guide projects from concept through to completion
Applying strong knowledge of UK fire safety legislation and guidance (including Approved Document B and BS 9999/BS 7974)
Identifying and delivering practical, risk-informed fire safety strategies tailored to each project
Supporting senior staff with project management and mentoring junior colleagues

What we offer

25+ days annual leave
private healthcare
cycle to work
season ticket loan
Opportunities to work on diverse, high-profile projects across sectors and regions
A clear progression pathway within a supportive and growing team
Continued professional development and support with chartership

Fulltime

Data Centre Service Delivery Field Support Engineer (L2)

NTT DATA

Location:
Malaysia , Petaling Jaya

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 26, 2026

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