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Barclays Logo Barclays · IT - Administration

Data Centre Operation Technician

United States, Cranford Employment contract 80000.00 - 120000.00 USD / Year · Job Posted May 29, 2026
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Job Description

Embark on a transformative journey as a Data Centre Operation Technician. At Barclays, our vision is clear –to redefine the future of banking and help craft innovative solutions. In this role, you will support Barclays’ global Data Centre Operations team, helping to power the secure and resilient infrastructure behind its digital banking services worldwide. You’ll play a key part in maintaining mission‑critical systems, ensuring seamless performance that directly serves millions of customers and clients. In this role you will work hands-on with advanced infrastructure in a 24/7 environment, build highly valued technical expertise, and develop your career within a leading global technology organization.

Job Responsibility

  • Support Barclays’ global Data Centre Operations team
  • Power the secure and resilient infrastructure behind its digital banking services worldwide
  • Maintain mission‑critical systems
  • Ensure seamless performance that directly serves millions of customers and clients
  • Work hands-on with advanced infrastructure in a 24/7 environment
  • Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues
  • Provision of technical support for the service management function
  • Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics
  • Maintenance of a knowledge base containing detailed documentation of resolved cases
  • Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues
  • Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management
  • Identification and remediation or raising of potential service impacting risks and issues
  • Proactively assess support activities implementing automations where appropriate

Requirements

  • Prior experience in Data Centre Operations
  • Considerable expertise in server-side break/fix support
  • Must be available to work overnight shifts (6:00 PM – 6:00 AM)
  • Proficiency in racking and stacking servers, including installing and managing network cabling
  • Solid understanding of change and incident management processes, with the ability to evaluate business and operational impact

Nice to have

  • CompTIA Server+ certification (or equivalent)
  • Experience operating and utilizing data centre test equipment
  • Ample communication skills, with the ability to clearly engage both technical and non-technical stakeholders to drive alignment and maintain transparency

What we offer

  • Medical, dental and vision coverage
  • 401(k)
  • Life insurance
  • Other paid leave for qualifying circumstances
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