This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are seeking a skilled Data Centre Network Operations Engineer to support and maintain global data centre network environments on a 24/7 basis. This role focuses on minimising the business impact of critical and complex network incidents by ensuring timely resolution, effective escalation, and clear communication. The individual will collaborate with geographically distributed teams and contribute to maintaining high availability, operational stability, and continuous improvement within large-scale data centre networks.
Job Responsibility:
Provide round-the-clock first-level network operations support for global data centre environments
Proactively manage and resolve network incidents raised through monitoring systems, customers, or internal teams within agreed SLAs
Escalate incidents to second- and third-line support teams or vendors when required, ensuring seamless handovers
Participate in major incident management calls and provide timely, clear updates to stakeholders
Support planned network activities, change management, and break-fix actions to maintain infrastructure uptime
Contribute to reducing repeat incidents by analysing root causes and collaborating on preventive actions
Review, update, and enhance operational runbooks, procedures, and knowledge bases to improve resolution efficiency
Requirements:
Bachelor’s degree in Telecommunication, Information Technology, Electrical Engineering, or a related field
3–5 years of experience supporting large data centre network environments
Strong analytical and problem-solving skills
Hands-on experience troubleshooting telco-grade routers, switches, firewalls, and load balancers
Working knowledge of routing, switching, and data centre networking technologies
Exposure to cloud concepts and environments (public or private)
Understanding of Agile and DevOps ways of working
Relevant technical certifications (such as CCNP, JNCIA/JNCIS, NSX, AWS, or equivalent) are desirable
Nice to have:
Relevant technical certifications (such as CCNP, JNCIA/JNCIS, NSX, AWS, or equivalent)
What we offer:
Exposure to global, enterprise-scale data centre environments with high visibility across senior leadership
Opportunities to collaborate with diverse, international teams across multiple geographies
Clear pathways into second-line support and advanced network operations domains
Supportive environment that values continuous learning, knowledge sharing, and operational excellence