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Data Centre Network Operations Engineer

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Vodafone

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Location:
India , Pune

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are seeking a skilled Data Centre Network Operations Engineer to support and maintain global data centre network environments on a 24/7 basis. This role focuses on minimising the business impact of critical and complex network incidents by ensuring timely resolution, effective escalation, and clear communication. The individual will collaborate with geographically distributed teams and contribute to maintaining high availability, operational stability, and continuous improvement within large-scale data centre networks.

Job Responsibility:

  • Provide round-the-clock first-level network operations support for global data centre environments
  • Proactively manage and resolve network incidents raised through monitoring systems, customers, or internal teams within agreed SLAs
  • Escalate incidents to second- and third-line support teams or vendors when required, ensuring seamless handovers
  • Participate in major incident management calls and provide timely, clear updates to stakeholders
  • Support planned network activities, change management, and break-fix actions to maintain infrastructure uptime
  • Contribute to reducing repeat incidents by analysing root causes and collaborating on preventive actions
  • Review, update, and enhance operational runbooks, procedures, and knowledge bases to improve resolution efficiency

Requirements:

  • Bachelor’s degree in Telecommunication, Information Technology, Electrical Engineering, or a related field
  • 3–5 years of experience supporting large data centre network environments
  • Strong analytical and problem-solving skills
  • Hands-on experience troubleshooting telco-grade routers, switches, firewalls, and load balancers
  • Working knowledge of routing, switching, and data centre networking technologies
  • Exposure to cloud concepts and environments (public or private)
  • Understanding of Agile and DevOps ways of working
  • Relevant technical certifications (such as CCNP, JNCIA/JNCIS, NSX, AWS, or equivalent) are desirable

Nice to have:

Relevant technical certifications (such as CCNP, JNCIA/JNCIS, NSX, AWS, or equivalent)

What we offer:
  • Exposure to global, enterprise-scale data centre environments with high visibility across senior leadership
  • Opportunities to collaborate with diverse, international teams across multiple geographies
  • Clear pathways into second-line support and advanced network operations domains
  • Supportive environment that values continuous learning, knowledge sharing, and operational excellence

Additional Information:

Job Posted:
April 25, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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