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Working onsite within a prestigious client data centre, this role is highly customer-focused and requires excellent attention to detail. As a Data Centre Engineer, you will deliver IMACD services ranging from small tasks such as patching and fault finding to larger activities including server installations, migrations, and full decommission/recommission work. You will ensure all work is completed to the required standards, documented accurately, and delivered with exceptional customer service. Data Centre Engineers work on shifts that contribute towards providing support services 24x7x365 and report to the local Service Delivery Manager.
Job Responsibility:
Complete installation checklists and patching schedules.
Rack and install new hardware, patch and test all cabling.
Ensure all installations meet standards and follow 2PV where required.
Complete decommission checklists and remove equipment safely.
Process all media according to security procedures and store removed equipment appropriately.
Update Nlyte for all Adds, Moves and Changes.
Complete DCIM audits accurately and escalate discrepancies to DCM/DCS.
Conduct daily floor walks and health checks, raising issues in the correct systems.
Ensure checks are completed to required standards every day.
Verify approvals and status before starting any change work.
Complete change tasks, document outcomes, and communicate results to the requestor.
Respond to incidents and faults within SLAs.
Troubleshoot hardware/cabling issues and manage work orders in Remedy when authorised.