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Working within a prestigious client data centre, the position is very customer orientated and requires a strong focus on customer requirements. As our Data Centre Engineer, you will deliver IMACD and Incident Resolution Services within Workplace Technologies and Data Centre Operational spaces. The duties range from small alterations such as patching and fault finding to performing large-scale equipment and device refreshes including new installs, decommissions, moves, and maintain functions. Data Centre Engineers work on shifts that contribute towards providing support services 24x7x365 and report to the local Service Delivery Manager. Please note successful candidates would be required to work a shift pattern such as: 4 Days on, 4 Days off - 12Hour shifts (7am - 7pm / 7pm - 7am).
Job Responsibility:
Change control management
Incident management and resolution
Management and tracking of Assets
Supervision and escorting of 3rd Party Vendors
Installation and decommission of network hardware and structured cabling
Compliance with ONNEC and client health & safety procedures
Compliance with Manufacturers, ONNEC and Clients Quality Standards
Compliance to Clients and Support Services approved processes
Requirements:
Experience of working in high-risk environments and Data Centres
Prepared to travel
Sound Knowledge of Infrastructure Technologies & Networking Concepts
Competent in MS Office and Helpdesk/Service Delivery Applications
A reliable individual
The ability to work under pressure
A flexible approach to shift patterns
The ability to communicate clearly at all levels
Strong organisational, interpersonal and administrative skills