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Working within a prestigious client data centre, the position is very customer orientated and requires a strong focus on customer requirements. As our Data Centre Engineer, you will deliver IMACD Services from small alterations such as patching and fault finding through to large and involved upgrades such as decommissioning and recommissioning servers. Data Centre Engineers work on shifts that contribute towards providing support services 24x7x365 and report to the local Service Delivery Manager. This role will require working from a Primary site (Slough or Woking) as well as to cover locations across Greater & Central London.
Job Responsibility:
Installations
Decommissions
Nlyte
Health Checks
Changes
Incidents
Access Requests
Handovers
Stock
Switch Port Inventory
Receipt and receive parts and devices
Failed Media Disposal Process
Rota
Other
Ensure Office & Storerooms are kept organised
Ensure punctual attendance for all meetings
Ensure punctual attendance in the office
Ensure emails from client are responded to in a timely manner
Proactively suggest and seek improvements and efficiencies in all everyday tasks and processes
Support the DCM, DCS & SDM in providing an excellent service to the client
Requirements:
Experience of working in high-risk environments and Data Centres
Sound Knowledge of Infrastructure Technologies & Networking Concepts
Competent in MS Office and Helpdesk/Service Delivery Applications
A reliable individual
The ability to work under pressure
A flexible approach to shift patterns
The ability to communicate clearly at all levels
Strong organisational, interpersonal, and administrative skills