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Working within a prestigious client data centre, the position is very customer orientated and requires a strong focus on customer requirements. As our Data Centre Engineer, you will deliver IMACD Services from small alterations such as patching and fault finding through to large and involved upgrades such as decommissioning and recommissioning servers. Data Centre Engineers work on shifts that contribute towards providing support services 24x7x365 and report to the local Service Delivery Manager. This role will require working from a Primary site (Watford or Farnborough).
Job Responsibility:
Installations: Complete installation checklists and patching schedules
Rack and install new hardware, patch and test all cabling
Ensure all installations meet standards and follow 2PV where required
Decommissions: Complete decommission checklists and remove equipment safely
Process all media according to security procedures and store removed equipment appropriately
DCIM (Nlyte): Update Nlyte for all Adds, Moves and Changes
Complete DCIM audits accurately and escalate discrepancies to DCM/DCS
Health Checks: Conduct daily floor walks and health checks, raising issues in the correct systems
Ensure checks are completed to required standards every day
Changes: Verify approvals and status before starting any change work
Complete change tasks, document outcomes, and communicate results to the requestor
Incidents: Respond to incidents and faults within SLAs
Troubleshoot hardware/cabling issues and manage work orders in Remedy when authorised