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As a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This early careers professional opportunity will allow you to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills while providing guidance to peers, familiarizing yourself with security and data management procedures, and accelerate your career growth in the process. This role is based 100% onsite within one of our Data Centers.
Job Responsibility
Perform diagnostics and troubleshooting following standard procedures
Perform post-execution quality checks
Decommission hardware for simple changes and refresh
Follow procedures to communicate, report, and escalate incidents
Assist and provide guidance to other technicians
Complete required training aligned to the role and workload
Contribute to a positive and effective team environment
Take pride and a sense of accountability for service quality
Embody our culture and values
Requirements
High School Diploma, GED, TAFE or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) industry work experience supporting IT equipment or related technology
Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud Background Check
Citizenship Verification
NV1/2, PV Clearance Assessment
Nice to have
2+ years' industry work experience supporting IT equipment or related technology