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Microsoft Corporation Logo Microsoft Corporation · IT - Administration

Data Center Technician

Australia, Sydney · Job Posted February 16, 2026
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Job Description

As a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills while providing guidance to peers, familiarizing yourself with security and data management procedures, and accelerate your career growth in the process.

Job Responsibility

  • Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components
  • Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols
  • Decommissions hardware for simple changes and refreshes following standard procedures
  • Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units
  • Assists and provides guidance to other technicians to complete challenging or complex tasks
  • Completes required training aligned to the role and workload
  • Contributes to a positive and effective team environment by sharing information with others
  • Has pride and a sense of accountability for the service quality, completeness, and resulting user experience

Requirements

  • High School Diploma, GED, or equivalent and basic knowledge of computer hardware and components
  • 1+ year(s) experience supporting and troubleshooting IT equipment or related technology
  • Ability to work shifts, including shift assignments during non-standard business hours that may include evening, night-time, weekends, and/or holidays
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • Verification of Australian Citizenship to meet federal government security requirements including a current Australian Passport
  • May require an enhanced background check conducted through the Australian Government Security Vetting Agency

Nice to have

  • 2+ years' experience supporting and troubleshooting IT equipment or related technology
  • Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC)
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