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Data Center Technician

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Microsoft Corporation

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Location:
Hong Kong , Hong Kong Island

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills while providing guidance to peers, familiarizing yourself with security and data management procedures, and accelerate your career growth in the process.

Job Responsibility:

  • Stage, set up and perform hardware deployments
  • Perform troubleshooting and diagnostics on equipment
  • Perform hardware decommissions for simple changes and refreshes
  • Perform diagnostics and troubleshooting following standard procedures
  • Replace faulty components
  • Perform post-execution quality checks
  • Verify grounding, staging, labeling, and cabling are set up properly
  • Decommission hardware for simple changes and refreshes
  • Follow procedures to communicate, report, and escalate incidents
  • Assist and provide guidance to other technicians
  • Complete required training
  • Contribute to a positive and effective team environment
  • Display accountability and ownership of the data center facilities

Requirements:

  • High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology.
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • pass Microsoft Cloud Background Check
  • For Preferred Qualifications: 2+ years' experience supporting IT equipment or related technology.
  • Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).

Nice to have:

  • 2+ years' experience supporting IT equipment or related technology
  • Applicable certifications: CompTIA (A+, Server+, Network+)
  • Basic Structure Cabling (BSC)

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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