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Candidates must be available to work four 10-hour days, Front and back-end schedules. Schedules will be determined based on business needs. Night shifts are also available. Location of candidate is TBD, but will be within 10-15mins of Umatilla, OR.
Job Responsibility:
Serve as a primary resolver for the support team, skilled at troubleshooting and resolving complex hardware infrastructure issues
Support and share knowledge of technologies with team members
Possess basic to intermediate system administration skills and work autonomously to resolve server issues
Understand all aspects of the equipment you support
Take direction when given, paying attention to all details involved
Work well with a team
Be receptive to feedback and able to adjust performance and behavior as required
Perform hardware and network diagnostics followed by physical repair
Participate in on-call rotations
Work independently and with a team
Work prioritization, organizational skills, effective communication, and the ability to react quickly
Install equipment, create documentation, innovate solutions, and fix problems within the Data Center space
Operate in a 24/7 environment ensuring no critical downtime for customers
Requirements:
Hands-on/technical experience (e.g. mechanic, automotive mechanic, electronics technician, people who have to troubleshoot small mechanics)
Geek Squad or Microcenter experience
Must be able to lift 40 pound or more frequently throughout day
What we offer:
Medical, dental, vision, life, disability, and other insurance plans
ESPP (employee stock purchase program)
401K program with company match after 12 months
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
Corporate discount savings program
On-demand training program
Access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure
Certification discounts and other perks to associations that include CompTIA and IIBA