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Microsoft Corporation Logo Microsoft Corporation · IT - Administration

Data Center Technician

Ireland, Dublin · Job Posted February 14, 2026
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Job Description

As a Microsoft Data Center Technician (DCT), you will develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment under the guidance of more experienced Data Center colleagues. This opportunity will allow you to develop an understanding of our Data Center environment, familiarize yourself with security and data management procedures, and accelerate your career growth in the process. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

Job Responsibility

  • Contributes to issue tracking through escalations
  • Participates in daily safety briefings, completes required training
  • Completes assigned tickets efficiently and in alignment with Key Performance Indicators (KPIs) while meeting established Service Level Agreements (SLAs)
  • Complies with security and data management procedures and policies
  • Maintains a strong client focus to understand the impact of their work
  • Contributes to a positive and effective team environment
  • Has pride and a sense of accountability for the service quality, completeness, and ownership of the data center facilities
  • Embraces our culture and values

Requirements

  • Completed High/Secondary School, GED, an apprenticeship/vocational qualification, or equivalent experience and basic knowledge of computer hardware and components
  • A full Irish driver’s license will be required
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
  • Verification of citizenship or other protected status to meet legal requirements of the role

Nice to have

  • Experience supporting IT equipment or related technology
  • Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC)

What we offer

Training and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications

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